555: 3 Ways to be Better Cafe Manager

555: 3 Ways to be Better Cafe Manager

Author: Chris Deferio August 11, 2025 Duration: 28:45

Becoming a great manager is as much for other people's benefit as it is for your own. In order to do this you have to see it as a practice that incorporates certain mindsets and habits that contribute to developing you into the kind of person who can guide and develop others 

Today on the show we will talking about three very important areas that managers should be focused on incorporating and improving as they work throughout the week. 

My advice...practice these things intentionally and work at recalling your day and your week every week as you plan the next one. See where you did great and keep it going, or see where you were challenged and improve it next time. 

I hope this episode helps jump-start your transformation. Please listen to the episodes below and treat it like a cafe manager mini-university.

If you are here and listening it means you already want to get better. I know you can do it and I am thankful for the work you are putting in to serve others well! 

Related episodes!

 

KEY HOLDER COACHING GROUPS! 

Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting? 

Then you need to apply to join Key holder Coaching Groups! 

Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS


 

KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING!

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email 

chris@keystothshop.com

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

 

 


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www.pacificfoodservice.com

 

 


Running a coffee shop is about so much more than pulling great shots. It's a complex dance of craft, culture, and commerce that demands a unique kind of leadership. That's the space where Keys To The Shop : Equipping Coffee Shop Leaders lives. Hosted by Chris Deferio, this podcast digs into the real, often unspoken challenges faced by owners, managers, and aspiring leaders in the specialty coffee world. Each conversation moves beyond abstract theory to deliver concrete, usable strategies you can apply directly to your operation. You'll hear from a diverse range of voices, including seasoned coffee professionals and insightful experts from other fields, all focused on the practicalities of building a thriving business. Episodes tackle the full spectrum of running a shop, from daily systems and financial health to fostering a positive team environment and developing your own skills as a leader. The aim is to provide a genuine resource for growth, whether you're looking to refine your barista program, improve your shop's profitability, or scale your vision thoughtfully. Tune in for honest discussions that equip you with more than just inspiration-they offer the tangible keys to building a better, more sustainable coffee business. This podcast understands that your passion is for coffee, but your success depends on mastering the craft of leadership.
Author: Language: English Episodes: 100

Keys To The Shop : Equipping Coffee Shop Leaders
Podcast Episodes
SHIFT BREAK! New Managers: Learning Before Changing [not-audio_url] [/not-audio_url]

Duration: 10:45
When a new manager is placed in a cafe, they often will try to change a lot of things in a bid to justify their role and/or create what they believe is the positive change they have long wanted to see as a barista. While…
553: Career Success, Hospitality, and Cafe Culture w/ Akaash Saini [not-audio_url] [/not-audio_url]

Duration: 57:57
How we grow in the coffee industry will determine how we lead and how we influence those around us. Our guest today has developed a career that has allowed him to not only grow himself into one with a broad and practical…
SHIFT BREAK! Should You Remodel or Renew Your Cafe? [not-audio_url] [/not-audio_url]

Duration: 8:52
If we change anything in the cafe, it will more likely be something related to the optics, branding, or remodeling the physical cafe in order to get that feeling like we have become different and this will usher in more…
551: Encore: Designing the Guest Experience w/ Doctor Lisa Waxman! [not-audio_url] [/not-audio_url]

Duration: 53:38
Designing the experience is pretty much all we focus on. From the colors, textures, sounds, layouts - to the drinks themselves, people's experience is something that is born from design. If we want it to be a good one, w…
SHIFT BREAK! Better Than Bad is Not Good [not-audio_url] [/not-audio_url]

Duration: 9:53
Your decisions in the business related to hiring, quality, operations etc need to be based on what is actually good for the business and the people you work with and for now. Trouble is that we often are stuck at a low l…
550: Replace These Distractions and Watch Your Cafe Grow! [not-audio_url] [/not-audio_url]

Duration: 43:27
I don't think there has been a time in the history of coffee shops where we have been so distracted by things that promise to bring value but turn out to be simply distractions. Noise vs signal, image vs substance, and s…

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