2025 WICSEC Platinum Program Awardee: Riverside County (California) Department of Child Support Services

2025 WICSEC Platinum Program Awardee: Riverside County (California) Department of Child Support Services

Author: NCSEA December 31, 2025 Duration: 50:09

On today’s podcast, Pat O’Donnell of YoungWilliams hosts a conversation with Regina Cruise and Marquese Howard of the Riverside County (California) Department of Child Support Services.  Regina and Marquese represent the Riverside County DCSS outreach and educational initiatives which have been so successful in reaching the diverse communities and families served by their program. Their unique and integrated approach within their agency as well as with their community partner organizations has been recognized by WICSEC as the Platinum Program Awardee for 2025.


 To learn more about Riverside County’s achievements, please visit their website at https://beacons.ai/rivcodcss.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
Nominate. Elevate. Celebrate. [not-audio_url] [/not-audio_url]

Duration: 18:08
Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams. It is an…
A Little Appreciation Goes a Long Way [not-audio_url] [/not-audio_url]

Duration: 33:08
From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses th…
The Road to DC: Vision, Perspectives, and the 2026 Policy Forum [not-audio_url] [/not-audio_url]

Duration: 36:47
Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Pol…
WICSEC Honorary Lifetime Member Awardee: Lisa Skenandore [not-audio_url] [/not-audio_url]

Duration: 16:18
This episode of On Location honors Lisa Skenandore withSystems and Methods, Inc., as the 2025 WICSEC Honorary Lifetime Member Awardee. Pat O’Donnell of YoungWilliams hosts a conversation with Lisa, where she describes he…
2025 WICSEC Leadership Awardee: Kamilah Miller [not-audio_url] [/not-audio_url]

Duration: 28:41
Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards. Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of…
Building Trust and Support - The Oneida Nation Approach to Casework [not-audio_url] [/not-audio_url]

Duration: 1:07:33
This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiq…
2025 WICSEC Rock Star Achievement Awardee: Alexandra Popescu [not-audio_url] [/not-audio_url]

Duration: 40:14
Welcome to another episode of NCSEA On Location with Pat O'Donnell of Young Williams. We are delighted to celebrate the 2025 WICSEC Rock Star Achievement Awardee, an individual recognized for significant non-supervisory…