NCSEA 2025 Outstanding Leader

NCSEA 2025 Outstanding Leader

Author: NCSEA August 20, 2025 Duration: 33:38

Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services were very excited about talking with Phyllis Nance, the NCSEA 2025 Outstanding Leader Awardee.  Phyllis currently serves as the Director of the Alameda County, California Department of Child Support Services.  Over her 40+ year career journey, Phyllis has “seen it all” – from the origination of the modern child support program through today’s focus on empowering families to be the best they can be for their children.  Her influence and her impact in Alameda County aswell as CSDA and NCSEA through her many volunteer responsibilities are inspiring.  Listen to learn more. 


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
The Next 50 Years: The Importance of Lifting Families Up (Part 1) [not-audio_url] [/not-audio_url]

Duration: 46:22
The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human s…
On Location with Sacramento County: The HELP Behind NextGen [not-audio_url] [/not-audio_url]

Duration: 28:28
Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the NextGeneration Child Support Employment Services Dem…
Nominate. Elevate. Celebrate. [not-audio_url] [/not-audio_url]

Duration: 18:08
Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams. It is an…
A Little Appreciation Goes a Long Way [not-audio_url] [/not-audio_url]

Duration: 33:08
From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses th…
The Road to DC: Vision, Perspectives, and the 2026 Policy Forum [not-audio_url] [/not-audio_url]

Duration: 36:47
Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Pol…