NCSEA 2025 Outstanding Leader

NCSEA 2025 Outstanding Leader

Author: NCSEA August 20, 2025 Duration: 33:38

Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services were very excited about talking with Phyllis Nance, the NCSEA 2025 Outstanding Leader Awardee.  Phyllis currently serves as the Director of the Alameda County, California Department of Child Support Services.  Over her 40+ year career journey, Phyllis has “seen it all” – from the origination of the modern child support program through today’s focus on empowering families to be the best they can be for their children.  Her influence and her impact in Alameda County aswell as CSDA and NCSEA through her many volunteer responsibilities are inspiring.  Listen to learn more. 


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
Talking About Mental Health with Tara Rolstad [not-audio_url] [/not-audio_url]

Duration: 35:05
On today's episode Vernoica Riley (Veronica Riley Training & Consulting; California) talks to Tara Rolstad (Lake Oswego, Oregon) about mental health and self-care in the workplace. Tara is a mental health expert, profess…
A Lesson in Mindfulness and Leadership with Lee Papa [not-audio_url] [/not-audio_url]

Duration: 52:05
In today's landscape, there's plenty of obstacles and stress that leaders and staff are facing, and it may be more important than ever to explore the benefits of mindfulness and well-being. In today’s episode, Mariellen…
Improving Collaboration on International Child Support Cases [not-audio_url] [/not-audio_url]

Duration: 40:01
Today’s program comes to you from Chicago, Illinois; Heidelberg, Germany; Victoria, British Columbia, Canada; and Rancho Cordova, CA. Join Pat O’Donnell (YoungWilliams) as she hosts Thomas Meysen (SOCLES International Ce…
The Future of Systems with Child Support [not-audio_url] [/not-audio_url]

Duration: 37:09
Today’s episode comes to you from Washington DC and Alaska, where Tim Lightner (from Anchorage, Alaska) hosts Raghavan Varadachari from the Federal Office of Child Support Services (better known as OCSS). He is joining u…
NCSEA-YOU! – Get Yourself Ready to Apply for NCSEA-U and Level Up [not-audio_url] [/not-audio_url]

Duration: 21:30
Today’s episode comes to you on location from Georgia, Ohio and Colorado. Lisa Westfall (Enforcement Supervisor with Franklin County, Ohio Child Support Enforcement Agency) welcomes Maureen Leif (President of Grays Peak…