The Wild West of Pet Supplements: What Owners Need to Know

The Wild West of Pet Supplements: What Owners Need to Know

Author: Clayton Payne September 14, 2026 Duration: 1:16:50
In this episode of "Pet Business Disruptors," host Clayton interviews Cat Henstridge, widely known as "Cat the Vet," a UK-based small animal veterinarian and vocal advocate for evidence-based medicine. They tackle the rapid spread of online misinformation, the extreme polarization of pet diets, and the lack of regulation in the pet supplement market. Key Takeaways Reclaiming "Holistic" Care: Cat argues that conventional vets inherently practice holistic medicine because they evaluate and treat the entire animal. She strongly opposes how alternative medicine advocates have co-opted the term to push treatments that lack scientific backing. Combating Online Misinformation: The loudest voices in the online pet space are often the least educated. Cat attributes this to the Dunning-Kruger effect, noting that these loud, unverified opinions actively push consumers away from safe, effective veterinary treatments. Strict Rules on Homeopathy: The Royal College of Veterinary Surgeons (RCVS) regulates the UK veterinary profession. Cat highlights a rule introduced around 2017 that prevents UK vets from prescribing homeopathy without also providing conventional medicine to ensure the animal's welfare. Navigating Pet Food Polarization: The debate around pet diets is highly toxic and often driven by aggressive, misleading marketing rather than science. Cat advocates for feeding balanced diets, noting that she has no issue with traditional kibble and has sold more dry food than fresh food in her career. The Wild West of Supplements: The pet supplement market is poorly regulated and saturated with unsubstantiated claims. Cat stresses that veterinarians cannot easily verify the efficacy of many over-the-counter supplements, advising owners to rely only on trusted, science-backed brands that can prove their clinical value. Best Moments "Holistic means whole. It doesn't mean alternative, it means whole." "The loudest voices are quite frankly the least educated because as per the Dunning-Kruger effect... they don't know what they don't know." "I do not agree with anyone who dispenses homeopathics as a one and only solution." Guest Bio Cat Henstridge is a first-opinion small animal vet working in the UK, where she recently opened an independent clinic alongside her husband. Under her online moniker "Cat the Vet," she has built a substantial platform dedicated to animal welfare, correcting industry misinformation, and providing a grounded, science-based perspective for everyday pet owners. Follow Cat on linkedin - https://www.linkedin.com/in/cat-henstridge-a5a3a434/ HOST BIO Clayton has been the spearhead of many of the industry's changes and has introduced numerous new concepts to market with a trail of success behind him. He has worked in numerous countries within the pet industry, speaks four different languages and has established both import and export relationships on all continents (excluding Antarctica). As well as being COO of one of the UKs fastest growing insect technology companies, Clayton is a Pet industry consultant who has consulted for many household brands and delivers sales training to pet trade professionals. ⁠⁠⁠⁠https://www.linkedin.com/in/clayton-payne-a6772244/⁠⁠⁠⁠ ⁠https://www.tiktok.com/@petbusinessdisruptors⁠⁠ https://www.youtube.com/@PetBusinessDisruptors⁠ This Podcast has been brought to you by Disruptive Media ⁠⁠⁠⁠https://disruptivemedia.co.uk/ 

Clayton Payne hosts Pet Business Disruptors, a podcast that digs into the real, working mechanics of the world of pets. This isn't just theoretical business talk; it's a direct line to the strategies and personal stories of people who have actually built their careers in this vibrant field. Each conversation is designed to pull back the curtain, offering an honest look at what it takes to navigate the pet industry, from launching a small grooming service or a new pet product to securing a key role within a major corporation. The discussions are grounded in practical experience, explaining not only how things should be done but how Clayton's guests have done them themselves. The scope is intentionally broad, making the podcast equally valuable for someone just considering their first job with animals or a seasoned executive leading a large team. By focusing on actionable insights and lived experiences, this series serves as a unique resource for anyone passionate about turning their love for pets into a sustainable profession. You'll hear specific advice on operational challenges, marketing to pet owners, and understanding the nuances that make this industry so unique. Tune in for a candid exploration of the business behind our furry, feathered, and scaled companions.
Author: Language: English Episodes: 50

Pet Business Disruptors
Podcast Episodes
Disrupting the Pet Industry with Gary of Direct for Pets [not-audio_url] [/not-audio_url]

Duration: 1:03:08
Today, Clayton is joined by Gary from Direct for Pets, also known as Black Cat Medicines. Gary shares the origin story of the business, starting from its roots in a veterinary surgery and evolving into a successful onlin…
The Future of Pet Food with Microbial Protein & FeedKind [not-audio_url] [/not-audio_url]

Duration: 1:11:32
In this episode, Clayton chats with Hermann Sloot, Commercial Director of Calysta, the company behind the innovative protein ingredient FeedKind. Together, they dive deep into the fascinating world of microbial protein,…
How One Entrepreneur Created a New Category in Pet Health [not-audio_url] [/not-audio_url]

Duration: 1:04:13
In this episode, Clayton sits down with Louise Toal, co-founder of Furr Boost, to discuss her journey from a career in the food science industry to launching a category-defining dog hydration drink. Louise shares the sto…
Creating Safe Spaces for Anxious Dogs and Their Owners [not-audio_url] [/not-audio_url]

Duration: 1:00:21
In this episode, Clayton welcomes Sarah and Matt from 'My Anxious Dog' to the podcast, to discuss their journey in raising awareness about anxious dogs and the importance of giving them space. They discuss the personal e…
Exploring Waita Pets' Unique Product Line with Wendy [not-audio_url] [/not-audio_url]

Duration: 52:00
Today, Clayton interviews Wendy, the founder of Waita Pets, a burgeoning pet food company specializing in freeze-dried treats. Wendy shares her journey into the pet industry, sparked by her desire to find quality food fo…
How Passion Drives Success in Independent Pet Shops [not-audio_url] [/not-audio_url]

Duration: 1:28:37
Today, Clayton engages in a dynamic conversation with Gerard O'Mahony from Petfellas, exploring their extensive backgrounds in the pet industry. Gerard shares insights from his seven and a half years in the sector, inclu…