The Wild West of Pet Supplements: What Owners Need to Know

The Wild West of Pet Supplements: What Owners Need to Know

Author: Clayton Payne September 14, 2026 Duration: 1:16:50
In this episode of "Pet Business Disruptors," host Clayton interviews Cat Henstridge, widely known as "Cat the Vet," a UK-based small animal veterinarian and vocal advocate for evidence-based medicine. They tackle the rapid spread of online misinformation, the extreme polarization of pet diets, and the lack of regulation in the pet supplement market. Key Takeaways Reclaiming "Holistic" Care: Cat argues that conventional vets inherently practice holistic medicine because they evaluate and treat the entire animal. She strongly opposes how alternative medicine advocates have co-opted the term to push treatments that lack scientific backing. Combating Online Misinformation: The loudest voices in the online pet space are often the least educated. Cat attributes this to the Dunning-Kruger effect, noting that these loud, unverified opinions actively push consumers away from safe, effective veterinary treatments. Strict Rules on Homeopathy: The Royal College of Veterinary Surgeons (RCVS) regulates the UK veterinary profession. Cat highlights a rule introduced around 2017 that prevents UK vets from prescribing homeopathy without also providing conventional medicine to ensure the animal's welfare. Navigating Pet Food Polarization: The debate around pet diets is highly toxic and often driven by aggressive, misleading marketing rather than science. Cat advocates for feeding balanced diets, noting that she has no issue with traditional kibble and has sold more dry food than fresh food in her career. The Wild West of Supplements: The pet supplement market is poorly regulated and saturated with unsubstantiated claims. Cat stresses that veterinarians cannot easily verify the efficacy of many over-the-counter supplements, advising owners to rely only on trusted, science-backed brands that can prove their clinical value. Best Moments "Holistic means whole. It doesn't mean alternative, it means whole." "The loudest voices are quite frankly the least educated because as per the Dunning-Kruger effect... they don't know what they don't know." "I do not agree with anyone who dispenses homeopathics as a one and only solution." Guest Bio Cat Henstridge is a first-opinion small animal vet working in the UK, where she recently opened an independent clinic alongside her husband. Under her online moniker "Cat the Vet," she has built a substantial platform dedicated to animal welfare, correcting industry misinformation, and providing a grounded, science-based perspective for everyday pet owners. Follow Cat on linkedin - https://www.linkedin.com/in/cat-henstridge-a5a3a434/ HOST BIO Clayton has been the spearhead of many of the industry's changes and has introduced numerous new concepts to market with a trail of success behind him. He has worked in numerous countries within the pet industry, speaks four different languages and has established both import and export relationships on all continents (excluding Antarctica). As well as being COO of one of the UKs fastest growing insect technology companies, Clayton is a Pet industry consultant who has consulted for many household brands and delivers sales training to pet trade professionals. ⁠⁠⁠⁠https://www.linkedin.com/in/clayton-payne-a6772244/⁠⁠⁠⁠ ⁠https://www.tiktok.com/@petbusinessdisruptors⁠⁠ https://www.youtube.com/@PetBusinessDisruptors⁠ This Podcast has been brought to you by Disruptive Media ⁠⁠⁠⁠https://disruptivemedia.co.uk/ 

Clayton Payne hosts Pet Business Disruptors, a podcast that digs into the real, working mechanics of the world of pets. This isn't just theoretical business talk; it's a direct line to the strategies and personal stories of people who have actually built their careers in this vibrant field. Each conversation is designed to pull back the curtain, offering an honest look at what it takes to navigate the pet industry, from launching a small grooming service or a new pet product to securing a key role within a major corporation. The discussions are grounded in practical experience, explaining not only how things should be done but how Clayton's guests have done them themselves. The scope is intentionally broad, making the podcast equally valuable for someone just considering their first job with animals or a seasoned executive leading a large team. By focusing on actionable insights and lived experiences, this series serves as a unique resource for anyone passionate about turning their love for pets into a sustainable profession. You'll hear specific advice on operational challenges, marketing to pet owners, and understanding the nuances that make this industry so unique. Tune in for a candid exploration of the business behind our furry, feathered, and scaled companions.
Author: Language: English Episodes: 50

Pet Business Disruptors
Podcast Episodes
How Pet Brands Can Leverage Authenticity for Greater ROI [not-audio_url] [/not-audio_url]

Duration: 1:03:55
Today, Clayton interviews Mike Abruscato and Allie Johnson from Brands Best Friend, an e-commerce agency specialising in helping pet brands navigate the complexities of online sales. They delve into the evolving landscap…
How Pug and Hound Stands Out in a Competitive Market [not-audio_url] [/not-audio_url]

Duration: 1:08:46
In this episode, Clayton sits down with Krysta and Jeff, the owners of Pug and Hound Apothecary, a unique pet store in Geneva, Illinois. They delve into their journey from various jobs to establishing a business focused…
How the Roolo Ball is Changing the Game for Dog Owners [not-audio_url] [/not-audio_url]

Duration: 1:02:56
Clayton interviews Lee Bridges, co-founder of Play9 and creator of the innovative Roolo activity ball. Lee shares his journey from being a musician and running an entertainment agency to launching a successful pet produc…
Adapting Dog Training Practices for Modern Challenges [not-audio_url] [/not-audio_url]

Duration: 1:09:11
In this episode, Clayton sits down with Helen Wainwright and Lee Hobbs from the Dog Trainer School. They discuss the challenges faced by dog trainers, including the lack of resources and support after certification, and…
Insights into the Future of Pet Wellness with Zymox [not-audio_url] [/not-audio_url]

Duration: 48:56
Today, Clayton sits down with Billy Bosco from Pet King Brands, the family-owned company behind the well-known Zymox product line. Billy shares the inspiring story of how his mother started the business 26 years ago, dri…
How Community and Collaboration Drive Success in Retail [not-audio_url] [/not-audio_url]

Duration: 58:20
In this episode, Clayton engages in a lively conversation with Sherry and Carly, known as the Pet Shop Girls, who share their unique experiences as independent pet store owners in the U.S. and Canada. Sherry, owner of Od…