Legacy Brands and Bad B2B marketing

Legacy Brands and Bad B2B marketing

Author: Clayton Payne and Sam Muelas May 13, 2025 Duration: 34:41
Summary
In this episode, Clayton and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of Scrumbles as a new player challenging legacy brands. They explore the importance of effective marketing strategies, the need for customer-centric approaches, and the potential for acquisitions by larger companies. The conversation emphasizes the significance of building relationships and goodwill in the pet industry, as well as the changing consumer attitudes towards pet food products.
Takeaways
Scrumbles has successfully launched new products and expanded into major retailers.
Effective marketing is crucial for new brands to compete with legacy brands.
Legacy brands are struggling to connect with modern consumers.
The grocery consumer is now more discerning about pet food quality.
Acquisitions by larger companies are a common trend in the pet food industry.
Customer-centric marketing is essential for success in the pet industry.
Brands should focus on building relationships with retailers and customers.
Humility and clear messaging are important in business communications.
Understanding customer acquisition costs can inform marketing strategies.
Building goodwill with customers can lead to long-term success.



Ever wonder what's really happening behind the scenes in the world of pets? Real Pet Industry News offers a direct line to the conversations usually reserved for industry insiders. Hosts Clayton Payne, known for his work with Pet Business Disruptors, and Sam Muelas, who creates Dog and Cat Nutrition content, combine their distinct perspectives to analyze what's new and what's next. This isn't polished corporate messaging; it's a frank discussion about the products, practices, and headlines that affect our animals and the businesses built around them. Each episode digs into substantive topics, whether that's unpacking a recent controversy in pet food formulation or examining an innovative retail strategy that's changing the game. The dialogue is grounded in real-world experience, making it valuable for professionals running a pet service, entrepreneurs looking for an edge, or dedicated pet parents who want to make more informed choices. Tune in for a podcast that prioritizes substance over hype, giving you a clearer understanding of the complex and often surprising ecosystem where our love for animals meets commerce. You'll find their candid approach both refreshing and essential for navigating the ever-evolving landscape of pet care and business.
Author: Language: English Episodes: 46

Real Pet Industry News
Podcast Episodes
The Lowest IQ move in Pet food [not-audio_url] [/not-audio_url]

Duration: 22:26
summaryIn this episode, Clayton Payne and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of budget brands and the challenges faced by traditional retailers like Pets at Home. They explo…
The Importance of Omnichannel Strategies in Pet Retail [not-audio_url] [/not-audio_url]

Duration: 32:39
In this conversation, Clayton Payne and Sam discuss the differences in innovation between the UK and US pet industries, the importance of omnichannel strategies for brands, and the dynamics of partnerships between brands…
Welcome to 2026 in the pet industry [not-audio_url] [/not-audio_url]

Duration: 24:20
In this conversation, Clayton Payne and Sam discuss the current landscape of the pet food industry, focusing on various companies such as Nutriment, Carnly, Scrumbles, and Bella and Duke. They explore the challenges of s…
A Gently Cooked Let Down [not-audio_url] [/not-audio_url]

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In this episode, Clayton and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of subscription services and the challenges faced by independent retailers. They explore the introduction of…
Dog food ratings and marketing strategies [not-audio_url] [/not-audio_url]

Duration: 34:32
In this conversation, Clayton and Sam discuss the challenges and strategies in the pet food industry, focusing on how brands can improve their ratings on platforms like All About Dog Food. They explore the importance of…
The Hybrid Feeding Phenomena [not-audio_url] [/not-audio_url]

Duration: 26:10
In this episode, Clayton Payne and Sam discuss the latest trends in pet feeding, focusing on a survey that reveals the popularity of hybrid feeding among pet parents. They explore the implications of this trend, the rise…
Should Discounters hit Pet harder?? [not-audio_url] [/not-audio_url]

Duration: 23:28
In this conversation, Clayton and Sam discuss the current state of pet food marketing and retail dynamics in the pet industry. They explore the lack of innovation in pet food marketing, the repetitive nature of advertisi…
The Changing Demographics of Pet Food [not-audio_url] [/not-audio_url]

Duration: 26:12
In this conversation, Clayton and Sam discuss the booming pet industry, focusing on the increasing populations of dogs and cats in the U.S. and the rising spending on pet care. They explore the changing demographics of p…
Purina's Market Dynamics [not-audio_url] [/not-audio_url]

Duration: 24:35
In this episode, Clayton and Sam discuss the current state of the pet food market, focusing on Purina's mixed performance and the challenges faced by veterinary care in the UK. They explore the implications of rising pri…
Ineffective Advertising Strategies [not-audio_url] [/not-audio_url]

Duration: 25:37
In this episode, Clayton and Sam discuss the current landscape of the pet food industry, focusing on the winners and losers. They explore the challenges faced by small independent retailers, the struggles of small D2C co…