1202: Five Topics to Understand and Combat Chargebacks with Ben Bridwell

1202: Five Topics to Understand and Combat Chargebacks with Ben Bridwell

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee July 17, 2025 Duration: 1:33:50

Ben Bridwell is the President of Chargebacks911. Chargebacks911 specializes in helping businesses manage and prevent chargebacks, which are forced reversals of customer transactions by their banks. They offer a range of services, including identifying the root cause of chargebacks, helping merchants fight illegitimate chargebacks, and providing tools for chargeback prevention. In this Restaurant Unstoppable Network workshop, Ben will take us through the 5 major keys to understanding how chargebacks work and just how you can prevent the fraudulent cases. 

If you'd like to work with Chargebacks911, please use our affiliate link: https://www.restaurantunstoppable.com/cb911

-OR- email Eric for a personalized introduction! eric@restaurantunstoppable.com 

Join the Restaurant Unstoppable Network TODAY!

Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve

Today's sponsors:

Marqii - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across channels, and boosts customer trust. With automated updates and reputation management, Marqii streamlines digital presence and enhances discoverability. All listeners get 15% off the sticker price of any Marqii package - that's more than a month free! Only when you use our links: http://www.restaurantunstoppable.com/Marqii 

Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn't have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how.  Visit www.franchiselawsolutions.com.

Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. 

Let's make 2025 the year your restaurant thrives.

Guest contact info: 

  • Website: https://chargebacks911.com
  • Affiliate link: https://www.restaurantunstoppable.com/cb911
  • Contact Eric for a personalized introduction: eric@restaurantunstoppable.com

Thanks for listening! Rate the podcast, subscribe, and share! 

We are on Youtube: @RestaurantUnstoppable


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 100

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1239: Willet Feng and Diane Wu Feng, Co-Owners of burger-chan [not-audio_url] [/not-audio_url]

Duration: 1:59:51
Willet Feng and Diane Wu Feng are the Co-Owners of burger-chan, a "mom and pop burger shop" founded in 2016 and located in Houston, Texas. Chef Ryan Stewart of Silver Linings Hospitality recently partnered with them and…
1238: Charles Clark, Owner of Clark Concepts [not-audio_url] [/not-audio_url]

Duration: 1:30:12
Charles Clark is the owner of Clark Concepts, based in Houston, TX. Charles was on the show for episode 666 back in 2019 and quite a lot has changed since then. In 2019, he had 6 concepts and a partner. He and his partne…
1235: Dan Weinberger, Founder of Weinberger's Deli [not-audio_url] [/not-audio_url]

Duration: 1:53:25
Dan Weinberger is the Founder of Weinberger's Deli located in Grapevine, Texas. Dan's parents opened and operated 5 deli's in Chicago from 1952 until 2000. Dan worked in his parent's stores growing up and eventually went…
1234: Addie and Dustin Teague, Owners of Relish Restaurant and Bar [not-audio_url] [/not-audio_url]

Duration: 2:05:21
Addie and Dustin Teague are the owners of Relish Restaurant and Bar located in Houston, TX. The pair are married and are both from Houston originally. Dustin worked in restaurants in Las Vegas and New York before returni…
1233: David Denis, Chef/Owner of Bistro Mistral [not-audio_url] [/not-audio_url]

Duration: 1:47:48
Chef David Denis was born and raised in France with a grandmother and mother who both owned restaurants and cafes. David became a chef and ended up in Houston for a private chef gig and stayed. He opened his first restau…
1232: Brian Reece and Steve Crowley, Co-Founders of Service Physics [not-audio_url] [/not-audio_url]

Duration: 2:01:21
Brian Reece and Steve Crowley are the co-founders of Service Physics. Service Physics is a multi-unit restaurant service consultant company based in NYC. The company was organically recommended by Haven Hot Chicken for f…
1231: Dan Carr, CEO and Co-Owner of Visconti's Hospitality Group [not-audio_url] [/not-audio_url]

Duration: 2:16:29
Dan Carr is the Co-Owner of Visconti's Hospitality Group. The original Visconti's was opened in 1985 in Wenatchee, WA. Dan moved to Wenatchee from the midwest in 1991 and started working in Visconti's in 1993 after meeti…
1230: What you need to know about L.T.O.'s with Anna Neave [not-audio_url] [/not-audio_url]

Duration: 1:03:32
This is a Restaurant Unstoppable Network LIVE event all about Limited Time Offers (L.T.O.'s) and how to best utilize them in your business, as presented by Anna Neave. Anna is the owner of Good Kind Consulting and Sweet…