338: Planning for disaster with Lisandra Pagan

338: Planning for disaster with Lisandra Pagan

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee June 12, 2017 Duration: 54:28

Lisandra Pagan is the founder of Deliberate Plan Consulting LLC. She helps restaurant owners prepare for business interruptions such as natural events, day to day crisis, or anything that can prevent them from doing their job. Then she helps develop strategies to bounce back quickly and prevent permanent business closures.

RJ Joyce, is a past guest of Restaurant Unstoppable, episode 299. In 2015 he partnered with James Woodhouse to open his second restaurant Louie's, located in Portsmouth, NH. Two months ago they were forced to close indefinitely.

In this episode we discuss: The importance of planning. Planning for a catastrophe at your business. Planning for a fire in your building. The emotional response to tragedy. The strength of keeping things positive in the face of disaster. No matter how loved and successful your business is nobody is natural disaster-proof. Picking yourself up after tragedy. Planning during peace time. Contingency planning. Time is of the essence in disaster response. How insurance comes into play.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
511: Smart Growth with Keith Richards [not-audio_url] [/not-audio_url]

Duration: 1:38:39
After a life changing trip to Greece, Keith Richards and his wife Amy founded Taziki's Cafe in 1998. Over the proceeding 30 years they have since "smartly" grow this "fresh-casual" franchise to 85 locations in 17 states.…
510: How to Create a Board of Directors with Kendra Feather [not-audio_url] [/not-audio_url]

Duration: 1:21:17
Kendra Feather got her start in the restaurant industry as a server to supplement her income while while running an underground art gallery. Today, she owns 5 restaurants in Richmond, Virginia. Feather opened Ipanema Caf…
509: "Uber" for the Hourly Restaurant Employee with Rob Huddleston [not-audio_url] [/not-audio_url]

Duration: 59:14
Prior to joining Snag, Rob Huddleston spent 9+ years leading digital product design for Capital One. Today, Hud dleston is the head of design and user experience for Snags innovation lab. For the past two years his innov…
508: Get Your Staff to BUY IN with Jay Bayer [not-audio_url] [/not-audio_url]

Duration: 1:11:45
Jay Bayer was raised in Augusta County, VA. With a passion for beer, Bayer got his brewer certification at Siebel Institute. Along side business partner and friend, Chef Adam Hall, the early conversations of opening a re…
507: How to Create a "YES" Culture with Chris Staples [not-audio_url] [/not-audio_url]

Duration: 1:09:28
A Richmond Native, after graduating from The University of Virginia he bounced around the restaurant industry across the country before returning to Richmond. After a three year stint with Firebirds he joined EAT Restaur…
506: How to Choose Your Business Partners with Loren Mendosa [not-audio_url] [/not-audio_url]

Duration: 1:27:03
Hailing from Nelson County, VA Loren Mendosa got his start at the Mark Addy inn, working under the mentorship of Gail Page-Hopps (405). His next transformative role was Mas Tapas. In 2013 at Tavola Restaurant, he met fut…
505: Rebranding On a Budget with Joe Sparatta [not-audio_url] [/not-audio_url]

Duration: 1:16:22
A native of the garden state of New Jersey, Joe was born into a family of chefs, and took up the craft at an early age. Before moving to Virginia Sparatta spent approximately 10 years working in some of NJ and NY's fines…
504: How To Raise a Million Dollars with Mike Ledesma [not-audio_url] [/not-audio_url]

Duration: 1:18:39
Mike Ledesma, born to Filipino parents, grew up in New York and Annapolis, Maryland, and he intends to bring flavors from every place that has inspired his cooking, including Hawaii, West Virginia and Virginia. His résum…