392: Fan Mail Friday #2 with Bruce Irving

392: Fan Mail Friday #2 with Bruce Irving

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee October 27, 2017 Duration: 33:29

In this episode we invite Bruce Irving back on the shout to answer some Listener questions. The questions answered: Should you let your Facebook followers know when it is not you who is responding on your business page... if it is not actually you reponding? Should you feel obligated to like and respond to guest comments and reviews? Should you allow reviews on your business page? Should we allow our guest to post on our business page? Do we need to claim our business on EVERY platform? Should we respond to reviews on TripAdvisor, Yelp, Google, Facebook? 

Bruce Irving is the marketing visionary behind SmartPizzaMarketing.com and host of the weekly Smart Pizza Marketing podcast. On his podcasts, he interviews the leading minds of the pizza restaurant industry. Irving, a top marketing consultant and former pizzeria owner, also hosts PizzaTV's Marketing Insights livestream program, which streams at 8 p.m. (ET) every Tuesday on Facebook. You can listen to his Smart Pizza Marketing podcast at www.smartpizzamarketing.com. In addition, Irving speaks at conferences about how to better use social media in your restaurant or small business


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1008: Ed Doherty Founder of One Degree Coaching [not-audio_url] [/not-audio_url]

Duration: 1:58:23
Ed Doherty is the Founder of One Degree Coaching. Ed began his career as a teenager on a cooking line. After working in a cafe in Delaware that gained significant notoriety, he decided he wanted to become a famous chef.…
1007: Prakash Karamchandani Co-Founder of Balance Grille [not-audio_url] [/not-audio_url]

Duration: 1:55:55
Prakash Karamchandani is the Co-Founder of Balance Grille in Ohio. Prakash Karamchandani (PK) met his best friend and business partner, HoChan Jang (CJ), in college. Once they graduated and had not much luck finding thei…
1006: Memphis Garrett Founder & CEO Garrett Hospitality Group [not-audio_url] [/not-audio_url]

Duration: 1:55:25
Memphis Garrett is the Founder and CEO of Garrett Hospitality Group. Memphis was a contestant on Big brother in 2009, but before that he was a mixologist. After ending in 2nd place on Big Brother, Memphis moved on to wor…
1005: Pinky Cole CEO and Founder of Slutty Vegan [not-audio_url] [/not-audio_url]

Duration: 1:16:27
Pinky Cole is the CEO and Founder of Slutty Vegan, based in Atlanta, GA. Pinky's first restaurant, Pinky's Jamaican and American Restaurant, operated in Harlem for 2 years, but closed down in 2016 after a grease fire. Sh…
1004: Fred Langley CEO of Restaurant Systems Pro [not-audio_url] [/not-audio_url]

Duration: 1:00:08
Fred Langley is the CEO of Restaurant Systems Pro. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He worked his way up the ranks and became a restaurateur, opening his first restauran…
1003: Mike Paton Speaker, Author, EOS Implementor [not-audio_url] [/not-audio_url]

Duration: 1:26:54
Mike Paton has spent every working day of the last 15 years helping thousands of leaders around the globe run better businesses and live better lives. An EOS Implementer and sought-after speaker, Paton succeeded Gino Wic…
1002: Daniel del Prado Owner of DDP Restaurant Group [not-audio_url] [/not-audio_url]

Duration: 2:06:09
Daniel del Parada came to America from Buenos Aires, Argentina when he was 23 years old. He moved to Vail, Colorado and started working in restaurants. He then moved to Minneapolis in 2007 and continued to work in restau…
1001: Chef Yia Vang Chef/Owner of Hilltribe Restaurant Group [not-audio_url] [/not-audio_url]

Duration: 2:18:16
Yia Vang is the Chef and Owner of Hilltribe Restaurant Group. Yia Vang immigrated to America with his parents when he was five. He studied PR and communications in college and eventually started cooking for church events…
1000: Joseph & Lucille Cacciatore Owners of Joe's Depot Diner [not-audio_url] [/not-audio_url]

Duration: 2:19:58
Welcome to the 1000th episode of Restaurant Unstoppable! Joseph and Lucille Cacciatore are the awesome parents of RU's host, Eric Cacciatore. Joe and Lucille are from different parts of Boston and moved to New Hampshire…
999: Tobie Nidetz Host of Restaurant Legends Podcast [not-audio_url] [/not-audio_url]

Duration: 1:56:11
Tobie Nidetz is the host of the Restaurant Legends Podcast and a restaurant business consultant. He began in the industry at age 10 in his father's restaurant. He thought he wanted to be in the film and theater industry,…