444: 80/20 rule applied to system with Eric Soller

444: 80/20 rule applied to system with Eric Soller

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee February 27, 2018 Duration: 1:08:05

 

In this episode with Eric Soller, we discuss:

  • The significance of positive reinforcement.
  • Using systems to develop attention to detail.
  • Problems being meant for solving; not for getting in your way. 
  • Empowering your team so you can gain work-life-balance. 
  • How to leverage Pareto's Princle (aka the 80/20 rule). 
  • Relentless pursuit for improvement.
  • Not systematizing your restaurant at the expense of losing the human element.
  • How convertible notes work.
  • Controlling the flow of people at your register to pace your kitchen. 
  • How to get involved with your community. 

Eric Soller is a graduate fo the New England Culinary Institute. After graduation he served as operations manager for Solganik Food Group for six years until 2006. He'd go on to serve as Director of Marketing for Hobart, until 2016 which is when he opened Old Scratch Pizza along side wife, Stephanie Soller.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
511: Smart Growth with Keith Richards [not-audio_url] [/not-audio_url]

Duration: 1:38:39
After a life changing trip to Greece, Keith Richards and his wife Amy founded Taziki's Cafe in 1998. Over the proceeding 30 years they have since "smartly" grow this "fresh-casual" franchise to 85 locations in 17 states.…
510: How to Create a Board of Directors with Kendra Feather [not-audio_url] [/not-audio_url]

Duration: 1:21:17
Kendra Feather got her start in the restaurant industry as a server to supplement her income while while running an underground art gallery. Today, she owns 5 restaurants in Richmond, Virginia. Feather opened Ipanema Caf…
509: "Uber" for the Hourly Restaurant Employee with Rob Huddleston [not-audio_url] [/not-audio_url]

Duration: 59:14
Prior to joining Snag, Rob Huddleston spent 9+ years leading digital product design for Capital One. Today, Hud dleston is the head of design and user experience for Snags innovation lab. For the past two years his innov…
508: Get Your Staff to BUY IN with Jay Bayer [not-audio_url] [/not-audio_url]

Duration: 1:11:45
Jay Bayer was raised in Augusta County, VA. With a passion for beer, Bayer got his brewer certification at Siebel Institute. Along side business partner and friend, Chef Adam Hall, the early conversations of opening a re…
507: How to Create a "YES" Culture with Chris Staples [not-audio_url] [/not-audio_url]

Duration: 1:09:28
A Richmond Native, after graduating from The University of Virginia he bounced around the restaurant industry across the country before returning to Richmond. After a three year stint with Firebirds he joined EAT Restaur…
506: How to Choose Your Business Partners with Loren Mendosa [not-audio_url] [/not-audio_url]

Duration: 1:27:03
Hailing from Nelson County, VA Loren Mendosa got his start at the Mark Addy inn, working under the mentorship of Gail Page-Hopps (405). His next transformative role was Mas Tapas. In 2013 at Tavola Restaurant, he met fut…
505: Rebranding On a Budget with Joe Sparatta [not-audio_url] [/not-audio_url]

Duration: 1:16:22
A native of the garden state of New Jersey, Joe was born into a family of chefs, and took up the craft at an early age. Before moving to Virginia Sparatta spent approximately 10 years working in some of NJ and NY's fines…
504: How To Raise a Million Dollars with Mike Ledesma [not-audio_url] [/not-audio_url]

Duration: 1:18:39
Mike Ledesma, born to Filipino parents, grew up in New York and Annapolis, Maryland, and he intends to bring flavors from every place that has inspired his cooking, including Hawaii, West Virginia and Virginia. His résum…