832: Rich Brooks on the Remarkability Formula

832: Rich Brooks on the Remarkability Formula

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee September 30, 2021 Duration: 1:10:55

Rich Brooks Restaurant Unstoppable Podcast

With excitement allow me to introduce to you today's guest, host of the Agents Of Change podcast, and president of  Flyte New Media, Rich Brooks. Rich Brooks is founder and president of flyte new media, a web design and Internet marketing firm in Portland, Maine. His monthly flyte log email newsletter and web marketing blog cover topics such as search engine optimization, blogging, social media, email marketing, and building websites that sell.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Luck favors the prepared."
In today's workshop with Rich brooks we will discuss:
 
The 4 lenses:
  1. Find
  2. Focus
  3. Fashion
  4. Frame

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.

At Popmenu, we know that in today's world, a great hospitality experience usually begins onlineKeeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!

Contact info:

Flyte New Media website

Listen to Agents Of Change

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

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And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Rich Brooks for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
468: Trusting your team with Michael Lennox [not-audio_url] [/not-audio_url]

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In this episode with Michael Lennox, we discuss: How Lennox became a successful restaurant owner with ZERO restaurant experience. How the opening of the Atlanta Belt Line has been creating new opportunity for local resta…
466: Take advantage of every moment with Rob Perez [not-audio_url] [/not-audio_url]

Duration: 1:29:12
In this episode with Rob Perez, we discuss: Being self aware of your energy level as a leader. If you have high energy, you'll bring people up. If you have low energy you'll bring your people down. No one will exceed you…
465: Letting willingness determine your growth with Mark Jensen [not-audio_url] [/not-audio_url]

Duration: 1:24:33
In this episode with Mark Jensen, we discuss: Being realistic about the level of work required to open a restaurant. Asking yourself, "Are you willing to handle that level of work?" Traveling and living to find your pass…
464: What it means to be truly rich with Billy Terrell [not-audio_url] [/not-audio_url]

Duration: 1:35:48
In this episode with Billy Terrell, we discuss: Creating a feeling of camaraderie and comfort for your guest. Being able to seperate the good drunks from the bad drunks. Being able to tell bad drunk in the most polite wa…
462: How to defuse an angry guest with Deb Paquette [not-audio_url] [/not-audio_url]

Duration: 1:28:44
In this episode with Chef Deb Paquette, we discuss: How helping people is what drives Chef Paquette. Identifying those who are with you for more than just the job, and helping them through their career. Discovering mento…
463: Developing your personal Brand with Carey Bringle [not-audio_url] [/not-audio_url]

Duration: 1:23:14
In this episode with Carey Bringle, we discuss: What BBQ means to Carey; fellowship. Transparency with why and how you do things and not letting the critics get to you. Mentoring someone to the point where they can go ou…
461: Using technology to combat the labor shortage with Derin Alemli [not-audio_url] [/not-audio_url]

Duration: 1:01:27
In this episode with Derin Alemli, we discuss: Being true to yourself. Studying the consumer market. Retaining the human element in a technology driven restaurant. Using catering to scale into a brick and mortar. Using i…