832: Rich Brooks on the Remarkability Formula

832: Rich Brooks on the Remarkability Formula

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee September 30, 2021 Duration: 1:10:55

Rich Brooks Restaurant Unstoppable Podcast

With excitement allow me to introduce to you today's guest, host of the Agents Of Change podcast, and president of  Flyte New Media, Rich Brooks. Rich Brooks is founder and president of flyte new media, a web design and Internet marketing firm in Portland, Maine. His monthly flyte log email newsletter and web marketing blog cover topics such as search engine optimization, blogging, social media, email marketing, and building websites that sell.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Luck favors the prepared."
In today's workshop with Rich brooks we will discuss:
 
The 4 lenses:
  1. Find
  2. Focus
  3. Fashion
  4. Frame

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.

At Popmenu, we know that in today's world, a great hospitality experience usually begins onlineKeeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu!

Contact info:

Flyte New Media website

Listen to Agents Of Change

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

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And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Rich Brooks for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
430: Part 1- How to open a restaurant with NO MONEY- Justin Severino [not-audio_url] [/not-audio_url]

Duration: 58:44
In this episode with Chef Justin Severino we discuss: The power of a team working to serve the same mission. Speaking up if you need help. How school helped Severino stay on one path. Taking a job for what you're going t…
429: Growth from within with Raji Sankar [not-audio_url] [/not-audio_url]

Duration: 1:11:05
In this episode with Raji Sankar, we discuss: Freedom by way of discipline. Anything being possible. The story behind Choolaah. Creating jobs where people meet their full potential. Buying into a franchise model to learn…
428: Don't be a dick with Keith Fuller [not-audio_url] [/not-audio_url]

Duration: 1:10:42
In this episode with Chef Keith Fuller, we discuss how the people of this industry are what drew him in, establishing a culture of continuous work, never saying no to your guest, getting rid of the friends who pull you i…
427: Put your nose down and shine- Bill Fuller [not-audio_url] [/not-audio_url]

Duration: 1:24:10
In this episode with Chef Bill Fuller, we discuss: how Chef Fuller got his start in the industry, where the culture of being "hard" in the restaurant industry comes from, correcting the behavior, not the person, as sous,…
425: Life is too short not to just do it with Joe Fontana [not-audio_url] [/not-audio_url]

Duration: 1:29:16
In this episode with Joe Fontana, we discuss the power of small daily improvements, how it all begins with making the choice to start, what Joe loves about the industry, advice on recruiting/staffing team members, findin…
424: Today is the best day of your life with Brian & Brad Wasik [not-audio_url] [/not-audio_url]

Duration: 1:11:36
In this episode with Brian and Brad Wasik, we discuss the history of Wasik's Cheese Shop, what growing up in a family cheese shop was like, never "aim an unloaded gun", the results of treating the assistants, secretaries…
423: Succeed by raising standards with David Allred [not-audio_url] [/not-audio_url]

Duration: 1:15:56
In this episode with Dave Allred, we discuss how he got his start in the industry, always growing, creating habits, listening to your employees, the importance of standards, not standardizing personality, making sure you…
422: Combating Fraud and Misconduct with Juliette Gust [not-audio_url] [/not-audio_url]

Duration: 47:03
In this episode with Juliette Gust, we discuss how the moral and behavioral standards trickle from the top down, how employees should handle being sexual harassed, how employers should handle sexual harassment, what NOT…
421: Be a game changer with Bobby Marcotte and Bobby Buivid [not-audio_url] [/not-audio_url]

Duration: 1:24:37
In this episode with Bobby Marcotte and Bobby Buivid, we discuss how both Bobbys got into the industry, being original, changing the game, creating something from nothing, immersing yourself in the industry to get ahead,…