Shop Talk: How do we find people to work in the equipment rental industry?

Shop Talk: How do we find people to work in the equipment rental industry?

Author: Rental Management March 19, 2025 Duration: 27:12

Melissa Hanna joins John Jeanguenat and Elliott Vigil to talk about one of the hardest challenges facing our industry - finding the right talent.

3:00 - How young is too young to start talking about rental with people?

6:00 - How important is mentoring and on the job training?

8:02 - Can personality tests help you in the hiring process?

14:19 - How do we grow our workforce

18:23 - Are we training enough in our industry?

19:35 - What is an experience map?

21:10 - How does culture fit in to retention?

23:29 - How do you maintain the culture through acquisitions?

25:52 - How do the big companies and independents work together to sell what rental has to offer?


Ever wonder what really keeps an equipment rental business running? Shop Talk pulls up a chair in the office, the shop, and the jobsite to find out. Hosts John Jeanguenat and Elliott Vigil don't just interview guests; they start conversations with rental operators who are in the trenches every day. The discussions are candid and focused on the timely topics that actually matter-whether it's navigating supply chain hiccups, figuring out the right tech to invest in, or managing the day-to-day challenges of fleet maintenance and customer service. This isn't about theory; it's a practical exchange of experiences and hard-won insights from people who've been there. Each episode of this business podcast feels like a direct line to the collective wisdom of the industry, offering actionable perspectives you won't find in a textbook. Tune in for the kind of straight talk that happens after hours, when the real problem-solving begins.
Author: Language: English Episodes: 22

Shop Talk
Podcast Episodes