Shop Talk: How do we find people to work in the equipment rental industry?

Shop Talk: How do we find people to work in the equipment rental industry?

Author: Rental Management March 19, 2025 Duration: 27:12

Melissa Hanna joins John Jeanguenat and Elliott Vigil to talk about one of the hardest challenges facing our industry - finding the right talent.

3:00 - How young is too young to start talking about rental with people?

6:00 - How important is mentoring and on the job training?

8:02 - Can personality tests help you in the hiring process?

14:19 - How do we grow our workforce

18:23 - Are we training enough in our industry?

19:35 - What is an experience map?

21:10 - How does culture fit in to retention?

23:29 - How do you maintain the culture through acquisitions?

25:52 - How do the big companies and independents work together to sell what rental has to offer?


Ever wonder what really keeps an equipment rental business running? Shop Talk pulls up a chair in the office, the shop, and the jobsite to find out. Hosts John Jeanguenat and Elliott Vigil don't just interview guests; they start conversations with rental operators who are in the trenches every day. The discussions are candid and focused on the timely topics that actually matter-whether it's navigating supply chain hiccups, figuring out the right tech to invest in, or managing the day-to-day challenges of fleet maintenance and customer service. This isn't about theory; it's a practical exchange of experiences and hard-won insights from people who've been there. Each episode of this business podcast feels like a direct line to the collective wisdom of the industry, offering actionable perspectives you won't find in a textbook. Tune in for the kind of straight talk that happens after hours, when the real problem-solving begins.
Author: Language: English Episodes: 22

Shop Talk
Podcast Episodes
Equipment theft, rental leadership, and the switch. [not-audio_url] [/not-audio_url]

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In this episode Elliott Vigil, Josh Nickell, and John Jeanguenat, ARA's new vice president of the equipment segment, talk about equipment theft and what it takes to lead a rental operation in 2025. Josh and John talk abo…
Do you have to start in the wash bay to make it in rental? [not-audio_url] [/not-audio_url]

Duration: 22:39
Live from Texada's EQUIPPED '24 users conference Josh Nickell and Elliott Vigil join forces with Kayle Turpin in San Antonio. In this Shop Talk live format the guys discuss whether or not a person can work their way up i…
Interest rates, mega-projects, and what's driving the market? [not-audio_url] [/not-audio_url]

Duration: 31:04
Josh Nickell, John Durante, and Elliott Vigil discuss what's really driving the market, speculate if national rental companies will come back down market, talk about what's in store concerning interest rates in the next…
Will independent equipment rental stores survive the next 5 years? [not-audio_url] [/not-audio_url]

Duration: 34:55
Josh Nickell, John Durante, and Elliott Vigil discuss how independent equipment rental stores should navigate the next five years amidst mergers and acquisitions, economic challenges, and more. 4 minutes - The guys discu…