New Relic and Agentic DevOps with Nic Benders

New Relic and Agentic DevOps with Nic Benders

Author: softwareengineeringdaily.com April 14, 2026 Duration: 48:18
Software Engineering Daily
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Observability emerged from the need to understand complex software systems, and involves tracking metrics, logs, and traces so engineers can detect and diagnose problems before they affect users. However, modern applications often encompass hundreds of services, containers, and dependencies, generating more observability data than dashboards and alerts alone can effectively surface. New Relic is a leading observability platform, with a history that spans the full arc of modern software operations. Today they are working to apply AI to move observability beyond passive monitoring toward active intelligence, where systems can surface what matters, reduce alert noise, and ultimately take autonomous action before problems reach engineers or users. Nic Benders is the Chief Technology Strategist at New Relic, where he has worked for 16 years. In this episode, Nic joins Lee Atchison to discuss the evolution of observability from dashboards and alerts to AI-driven intelligence, how LLMs and statistical tools work together to surface meaningful signals from massive datasets, the emerging challenge of observing AI systems themselves, and what the rise of AI means for the future of software engineering as a profession. This episode is hosted by Lee Atchison. Lee Atchison is a software architect, author, and thought leader on cloud computing and application modernization. His best-selling book, Architecting for Scale (O’Reilly Media), is an essential resource for technical teams looking to maintain high availability and manage risk in their cloud environments.Lee is the host of his podcast, Modern Digital Business, an engaging and informative podcast produced for people looking to build and grow their digital business with the help of modern applications and processes developed for today’s fast-moving business environment. Listen at mdb.fm. Follow Lee at softwarearchitectureinsights.com, and see all his content at leeatchison.com.   Please click here to see the transcript of this episode. Sponsorship inquiries: sponsor@softwareengineeringdaily.com

For anyone curious about how the code running our world actually gets built, Software Engineering Daily offers a clear and consistent look behind the curtain. This isn't about hype cycles or surface-level news; it's a deep, technical conversation with the engineers, architects, and thinkers who are shaping our digital infrastructure. Each episode focuses on a specific technology, practice, or problem, breaking down complex systems into understandable parts. You'll hear detailed discussions on everything from database architectures and programming language design to the organizational challenges of scaling teams and the real-world trade-offs made in production systems. Hosted by softwareengineeringdaily.com, the podcast serves as a reliable source for developers who want to stay informed and inspired, translating the rapid pace of technological change into substantive, lasting knowledge. It’s for professionals who believe that understanding the "how" and "why" is just as important as knowing the "what." By dedicating time to thorough exploration, this podcast provides context that shorter formats simply cannot, making it an essential resource for anyone building the future, one line of code at a time. Tune in to hear unfiltered insights from the people on the front lines, discussing the tools and decisions that define modern software engineering.
Author: Language: en-us Episodes: 100

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