Sorry, It's Discontinued: Retail Therapy

Sorry, It's Discontinued: Retail Therapy

Author: Hilary Language: English Episodes: 47
Ever find yourself missing a favorite store from your childhood or wondering what really happens behind the counter at your local boutique? Sorry, It's Discontinued: Retail Therapy digs into those feelings, weaving together personal stories and broader history to look at how we shop and who makes it happen. This isn't just about commerce; it's about the culture, the community, and the very human experiences found in aisles and on sales floors. You'll hear from people who have built their lives in retail, sharing candid conversations that range from hilarious customer encounters to the tough realities of working the floor today, with perspectives rooted in Houston and reaching far beyond. We sift through nostalgia not just to reminisce, but to understand what shaped our current landscape and to thoughtfully imagine a better future for the industry and the people within it. Each episode, whether a solo reflection or a chat with a member of our retail family, is built on the belief that these spaces are alive with passion and narrative. Tune in for a podcast that frames retail as a deeply human art form, exploring its connections to beauty, fashion, and self-improvement through the voices of those who know it best.
Episodes
An SID Update [not-audio_url] [/not-audio_url]

Duration: 5:54
In this quick SID update, Hilary thanks listeners for supporting her Monday Mini episodes and shares a new, sustainable release plan: one episode every Thursday, plus bonus episodes occasionally when inspiration hits.A r…
National Makeup Artist Events, Team Pressure & Changing Beauty Culture [not-audio_url] [/not-audio_url]

Duration: 24:34
National Makeup Artist events were once high-budget, multi-day retail productions built to spotlight artistry and drive beauty sales. Behind the counter, these events required massive operational planning, client booking…
How Retail Pros Show Up When They're Exhausted [not-audio_url] [/not-audio_url]

Duration: 12:58
Retail and beauty pros are in the final NYE rush — last-minute makeup appointments, rejuvenating facials, and the pressure of showing up when you're exhausted. This episode honors the emotional resilience of makeup artis…
Memories Retail Gave Me [not-audio_url] [/not-audio_url]

Duration: 11:07
Retail, beauty, and fragrance quietly shape the most meaningful moments in our lives — especially during the holidays. In this personal Christmas Day episode, Hilary shares how shopping in stores, discovering beauty favo…
Trust, Respect, and the Human Side of Leadership [not-audio_url] [/not-audio_url]

Duration: 18:34
What makes a great leader in retail?In this Mini episode, Hilary shares what truly defines strong leadership behind the counter — from trust and respect to emotional labor and leading with humanity. Drawing from her expe…
Stock Shortages in Retail [not-audio_url] [/not-audio_url]

Duration: 15:59
Stock shortages have always existed in retail — but today, the pressure they create is heavier than ever. In this episode of Sorry, It’s Discontinued, Hilary explores what really happens when stores don’t have the invent…
Crunch Time & Taking Care of Yourself [not-audio_url] [/not-audio_url]

Duration: 10:05
This Monday Mini is a quick check-in for the Retail Fam. Crunch time is here, hours are longer, and the demands are heavier. This episode is a reminder to pause, check in with yourself, and remember that you can’t show u…
The Unspoken Rules of Fragrance Shopping [not-audio_url] [/not-audio_url]

Duration: 27:06
Step behind the fragrance counter for an honest look at the unspoken rules of fragrance shopping — the bottle sniffers, the silent walk-ups, the loud interrupters, and the customers who expect the world for a tiny purcha…
Shopping In-Store Matters More Than Ever [not-audio_url] [/not-audio_url]

Duration: 14:59
Why are stores feeling emptier? Why are associates juggling five jobs at once? And why does online seem to get all the perks?In today’s Monday Mini, Hilary explains the real reasons behind the retail shift — and why choo…
How Neiman Marcus Changed Fashion [not-audio_url] [/not-audio_url]

Duration: 32:50
In this episode, Hilary takes you back to 1907, when Neiman Marcus opened its doors under unexpected circumstances — with only one founder present on opening day. From its fragile beginnings to the 1913 fire, the ambitio…