Episode 739 | Selling SaaS to Customers Who Don't Know They Have a Problem

Episode 739 | Selling SaaS to Customers Who Don't Know They Have a Problem

Author: Rob Walling November 12, 2024 Duration: 29:38
In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore the marketing hurdles and customer adoption challenges in a business like Trotto. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my expectations.”  Chaz said he’d definitely use Lemon.io again when he’s looking for a senior level engineer.  To learn more and get a 15% discount on your first four weeks of working with a developer at lemon.io/startups.  Topics we cover:  3:13 – Go links, URL shorteners for enterprise 6:14 – History of the problem and core users 9:44 – Customer education and growth opportunities 15:37 – Finding the repeatable marketing funnel 21:07 – Buying into a co-founder role at Trotto 24:42 – What’s the hardest part of running Trotto? Links from the Show:  Exit Strategy: The Entrepreneur's Guide to Selling Your Business Without Regret MicroConf Masterminds - Applications close on December 4th, 2024 Trot.to Trotto go links (@TrottoHQ) | X TinySeed How did go links start and evolve at Google? Quiet Light If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you! Subscribe & Review: iTunes | Spotify

Rob Walling hosts Startups For the Rest of Us, a long-running conversation focused squarely on the realities of building a company without massive venture funding. This isn't about Silicon Valley fairy tales; it's a practical, ground-level view of entrepreneurship. Each episode delves into the specific journeys of founders who are starting, acquiring, or growing their SaaS businesses, emphasizing the path of bootstrapping. You'll hear the unvarnished details-the strategic decisions, the unexpected obstacles, and the hard-won victories that define the daily life of a founder. The discussions are built on real stories, offering tangible lessons from both struggle and success. For anyone who has ever felt that the typical startup narrative doesn't reflect their own resource-constrained reality, this podcast provides a necessary and relatable perspective. It’s a deep resource for actionable advice and genuine camaraderie, connecting you with the experiences of those navigating the same challenging terrain. Tune in for honest conversations that cut through the hype and focus on building sustainable businesses.
Author: Language: en-us Episodes: 100

Startups For the Rest of Us
Podcast Episodes
Episode 779 | 10 Myths Most SaaS Founders Believe [not-audio_url] [/not-audio_url]

Duration: 44:32
Are common SaaS myths sabotaging your success? In this episode, Rob Walling sits down with SaaS growth expert (and TinySeed Institute coach) Marc Thomas to break down ten persistent and damaging myths believed by many Sa…
Episode 777 | Why Retiring Might Be the Worst Goal for Entrepreneurs [not-audio_url] [/not-audio_url]

Duration: 28:45
What if the traditional dream of retirement is actually a trap for entrepreneurs? In this episode, Rob Walling talks with Derek Coburn, author of Let’s Retire Retirement: How to Enjoy Life to the Fullest, to challenge th…
Episode 776 | How Bootstrapping Led to a Life-Changing $90M SaaS Exit [not-audio_url] [/not-audio_url]

Duration: 50:46
What’s it take to bootstrap a niche SaaS to $90M without raising a dime? In this episode, Kevin Wagstaff joins Rob Walling to share how he and his brother bootstrapped Spectora from a scrappy MVP to a $90M valuation. It’…
Episode 773 | How to Find Your Early Customer Profile (ECP) [not-audio_url] [/not-audio_url]

Duration: 30:15
In this episode, Rob Walling and Maja Voje, author of Go to Market Strategist, dive into early customer profiles (ECPs) and why they matter more than ideal customer profiles (ICPs) early on. They explore practical, scrap…
Episode 772 | A Highly Effective Framework for SaaS Positioning [not-audio_url] [/not-audio_url]

Duration: 35:24
How do you position your SaaS for success? In episode 772, Rob Walling talks with Anthony Pierri of Fletch about a proven approach to product positioning. They discuss key lessons from 400+ startups, focusing on workflow…