Episode 739 | Selling SaaS to Customers Who Don't Know They Have a Problem

Episode 739 | Selling SaaS to Customers Who Don't Know They Have a Problem

Author: Rob Walling November 12, 2024 Duration: 29:38
In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore the marketing hurdles and customer adoption challenges in a business like Trotto. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my expectations.”  Chaz said he’d definitely use Lemon.io again when he’s looking for a senior level engineer.  To learn more and get a 15% discount on your first four weeks of working with a developer at lemon.io/startups.  Topics we cover:  3:13 – Go links, URL shorteners for enterprise 6:14 – History of the problem and core users 9:44 – Customer education and growth opportunities 15:37 – Finding the repeatable marketing funnel 21:07 – Buying into a co-founder role at Trotto 24:42 – What’s the hardest part of running Trotto? Links from the Show:  Exit Strategy: The Entrepreneur's Guide to Selling Your Business Without Regret MicroConf Masterminds - Applications close on December 4th, 2024 Trot.to Trotto go links (@TrottoHQ) | X TinySeed How did go links start and evolve at Google? Quiet Light If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you! Subscribe & Review: iTunes | Spotify

Rob Walling hosts Startups For the Rest of Us, a long-running conversation focused squarely on the realities of building a company without massive venture funding. This isn't about Silicon Valley fairy tales; it's a practical, ground-level view of entrepreneurship. Each episode delves into the specific journeys of founders who are starting, acquiring, or growing their SaaS businesses, emphasizing the path of bootstrapping. You'll hear the unvarnished details-the strategic decisions, the unexpected obstacles, and the hard-won victories that define the daily life of a founder. The discussions are built on real stories, offering tangible lessons from both struggle and success. For anyone who has ever felt that the typical startup narrative doesn't reflect their own resource-constrained reality, this podcast provides a necessary and relatable perspective. It’s a deep resource for actionable advice and genuine camaraderie, connecting you with the experiences of those navigating the same challenging terrain. Tune in for honest conversations that cut through the hype and focus on building sustainable businesses.
Author: Language: en-us Episodes: 100

Startups For the Rest of Us
Podcast Episodes
Episode 769 | Key Insights from MicroConf 2025 in New Orleans [not-audio_url] [/not-audio_url]

Duration: 30:53
Did you miss out on MicroConf US in New Orleans? In episode 769, Rob Walling welcomes Derrick Reimer back to share highlights from MicroConf New Orleans. They dive into the event's vibrant atmosphere, standout founder ta…
Episode 768 | Reacting to Controversial Startup Advice [not-audio_url] [/not-audio_url]

Duration: 29:36
Do you disagree with any of these controversial takes about bootstrapping? In episode 768, Rob Walling unpacks a series of semi-controversial beliefs about bootstrapping from ScrapingBee’s Pierre de Wulf. Rob evaluates e…
Episode 766 | Close.com's Amazing Run to $40M ARR (with Steli Efti) [not-audio_url] [/not-audio_url]

Duration: 37:13
How do you achieve both success and longevity in SaaS? In episode 766, Rob chats with Steli Efti about growing Close.com to over $40 million in ARR. Steli shares insights into the importance of maintaining strong co-foun…
Episode 765 | TinySeed Tales s4e9: Making the hardest decision [not-audio_url] [/not-audio_url]

Duration: 28:20
Is it time to shut down for good? In this season finale of TinySeed Tales, Rob Walling sits down with Colleen Schnettler, founder of Hello Query, to reflect on her journey over the past few years. Colleen candidly shares…
Episode 763 | TinySeed Tales s4e8: One Last Pivot [not-audio_url] [/not-audio_url]

Duration: 15:20
Is it time to set a deadline for when to quit your startup? In this episode of TinySeed Tales, Rob Walling reconnects with Colleen Schnettler, co-founder of Hello Query, as she tries to achieve product-market fit on a de…
Episode 761 | TinySeed Tales s4e7: Identifying Pain Points [not-audio_url] [/not-audio_url]

Duration: 20:34
In this episode of TinySeed Tales, Rob Walling checks in with Colleen Schnettler, co-founder of Hello Query, as she discusses finding customer pain points. Colleen, now solo, navigates the challenge of refining her produ…