NRS and Uber Eats Bring the Delivery Economy to Independent Retailers — and a New Opportunity for MSPs, Podcast

By Doug Green “They’re no longer just the corner store with X amount of potential customers. Now they’ve added X plus Y. So it’s really a game changer.” National Retail Solutions (NRS) is giving independent convenience stores, bodegas and neighborhood retailers a direct path to the delivery economy through its new integration with Uber Eats. In this Technology Reseller News podcast, I speak with Elie Y. Katz, President and CEO of NRS, about what the integration means for independent merchants — and why it also creates an opportunity for MSPs, resellers and other channel partners already serving small businesses. The integration lets merchants connect Uber Eats ordering with the NRS point-of-sale platform they already use. Katz says that gives local retailers a way to reach customers beyond the people who normally walk into the store, while making products from neighborhood bodegas, tiendas, convenience stores and corner groceries available through delivery. Katz says the opportunity is especially significant because independent retailers often carry products that large chains cannot easily duplicate. Many also prepare fresh sandwiches, salads, hot foods and culturally specific items that reflect the communities they serve. Uber Eats can help those merchants turn those local advantages into a much larger potential customer base. The podcast also looks at the operational side of delivery. Katz describes visiting a business with a literal “wall of iPads” — separate devices for Uber, DoorDash, Grubhub and other platforms. The goal of NRS integrations is to bring ordering into a more unified workflow instead of forcing small merchants to manage multiple disconnected systems. There is also a clear channel opportunity. Katz says companies that already have relationships with small businesses can visit sellnrs.com and look at ways to add NRS products to their existing sales structure. “Why should they leave money on the table?” he asks, noting that NRS offers multiple products that can fit customers those partners are already serving. The conversation offers a practical look at how delivery platforms are changing independent retail — while giving MSPs and channel partners another way to deepen their relationships with small-business customers. Related story: NRS Connects Independent Retailers Directly to Uber Eats Visit https://nrspros.com/