Robert Half on AI-Proofing Your Hiring: Finding and Retaining Genuine Technology Talent, Podcast

By Doug Green “The tools now can make anyone look like a pretty attractive candidate for a job.” Recorded at ChannelCon 2026, Paul Flaharty of Robert Half joins Technology Reseller News to discuss how artificial intelligence is changing hiring for MSPs and technology providers. AI can improve efficiency, but it is also making it easier to customize resumes, exaggerate technical abilities and even create uncertainty about whether an applicant is who they claim to be. Flaharty says experienced recruiters and comprehensive screening processes are becoming increasingly important. Rather than replacing the human element in recruiting, AI has reinforced its value. Skilled recruiters can validate a candidate’s identity, evaluate whether the person can perform the work and look beyond an impressive AI-generated resume. The conversation also examines how AI is affecting existing technology jobs. Flaharty says the greater risk may not be that AI eliminates a position, but that an employee is replaced by someone who knows how to use AI more effectively. Organizations are consequently moving forward with previously delayed technology projects and looking for professionals who can help develop and execute practical AI roadmaps. For MSPs, hiring is only one part of the challenge. Retaining strong technical employees requires a proactive talent strategy that includes competitive compensation, flexibility, development opportunities and a visible career path. Flaharty says an effective upskilling program can sometimes be as powerful a retention tool as compensation. Listen to the podcast to learn how MSPs can identify genuine candidates, streamline their hiring processes, develop existing employees and build teams prepared for an increasingly AI-enabled technology market. Learn more at roberthalf.com.