ServiceNow Series E183: Jeff Mondick, ServiceNow Platform Leader at Silver Tree Consulting

ServiceNow Series E183: Jeff Mondick, ServiceNow Platform Leader at Silver Tree Consulting

Author: Alldus International December 2, 2024 Duration: 21:14

Today's guest is Jeff Mondick, ServiceNow Platform Leader at Silver Tree Consulting. Founded in 2014, Silver Tree brings best-practice change management, process optimization and solution & service integration to streamline IT Operations. By providing continuous improvement and innovation, they deliver the most effective business outcomes with lowest possible TCO. It is their mission to enable Mid-Market and Non-profit organizations to reach their full business potential through technology. 

Jeff is a visionary leader with a passion for using ServiceNow and AI to solve IT's most complex problems, and a focus on groundbreaking methodologies to rapidly implement new and exciting capabilities and technologies. Jeff has over 13 years of experience implementing and supporting ServiceNow, including multiple enterprise implementations, organization design, leadership, and strategy. This experience includes implementing and supporting some of the largest and most complex instances of ServiceNow.

In the episode, Jeff talks about:

His journey to leading major ServiceNow transformations across industries,

How SilverTree provides AI solutions and donates profits to job training,

Guiding small clients in ServiceNow, AI and growth,

Their growing remote team with skilled, impact-driven and adaptable talent,

Seeking passionate, adaptable problem-solvers to drive innovation forward


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

The Alldus Podcast - AI in Action
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