ServiceNow Series E202: Sukhi Gill, Co-Founder and CTO at Calitii

ServiceNow Series E202: Sukhi Gill, Co-Founder and CTO at Calitii

Author: Alldus International June 16, 2025 Duration: 20:54

Today's guest is Sukhi Gill, Co-Founder and Chief Technology Officer at Calitii. Founded in 2023, Calitii is a specialist ServiceNow partner, experienced in delivering major programs in complex, highly regulated environments. Their team’s design centered approach ensures implementations are accelerated across the organization, future proofing for tomorrow’s competitive environment. Calitii can guide you in avoiding potential pitfalls and develop best practices to achieve success in your organization.

With over 35 years of industry experience, Sukhi has an outstanding record of achievement in sales and delivery of very large scale IT services in multi-billion dollar application development and infrastructure modernization programs. He has a strong track record of establishing successful partnerships with key business sponsors, influencing strategic and architectural direction, ensuring that the organization gains significant business advantage through the strategic deployment of technology and process innovation.

In the episode, Sukhi talks about:

0:00 His journey from civil service to founding a ServiceNow startup

3:29 Taking a sabbatical to explore mountains and startups, seeking change

5:35 Why hiring smart people and collaboration is crucial for success

7:11 Letting others contribute often improves ideas and outcomes

10:12 How both technology and business process knowledge are needed for successful outcomes

13:04 Helping regulated industries, particularly banks, meet regulatory compliance

14:55 Focus on outcomes, involve people and prioritize continuous improvement

17:48 Address technology, people, process and governance for transformation outcomes


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

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