The Buyer's Mind: Sales Training with Jeff Shore

The Buyer's Mind: Sales Training with Jeff Shore

Author: Jeff Shore Language: English Episodes: 100
Ever wonder what's really going through a customer's head from the moment they consider a purchase to the final decision? The Buyer's Mind: Sales Training with Jeff Shore digs into that exact question, moving beyond basic sales tactics to explore the shared psychology of buying. Host Jeff Shore argues that whether someone is picking out a magazine or committing to a new home, they navigate a common set of emotional and logical stages. This podcast is built on the idea that by truly understanding these internal journeys, sales professionals can become more effective and empathetic guides. Each episode breaks down the unspoken fears, hidden objections, and moments of clarity that define a consumer's path. You'll hear practical analysis of real-world selling situations, grounded in decades of experience, all focused on transforming how you connect with people. It’s a deep, ongoing conversation about human behavior disguised as a business podcast. Tuning in regularly provides a steady source of nuanced strategies that help you align your process with the customer's innate thought patterns, ultimately building more trust and closing more sales. Jeff’s approach makes the complex psychology of decision-making accessible and immediately applicable for anyone in a consumer-facing role.
Episodes
#119: Go for No in Sales with Andrea Waltz [not-audio_url] [/not-audio_url]

Duration: 35:13
Andrea Waltz discusses with Jeff one of the great fears all sales professionals has to deal with - the dreaded NO! Yes is a much nicer word. Do you like the red one? Yes! Would you like to buy? Yes! Would you like three?…
#118: Sales Mailbag with Jeff Shore [not-audio_url] [/not-audio_url]

Duration: 21:22
Letters, letters, letters - you've got sales questions, Jeff has sales answers. With more than 30 years of sales experience, Jeff understands the issues that sales professionals face. In today's Episode of The Buyer's Mi…
#117: The Emotion-Based Sale with Mary Kaye O'Brien [not-audio_url] [/not-audio_url]

Duration: 32:25
Mary Kaye O'Brien, market researcher and consumer insights guru, discusses with Jeff how her research helped strengthen the Zillow Group brand. How we make the customer feel will determine whether or not they have confid…
#116: The Case for the Early Close with Jeff Shore [not-audio_url] [/not-audio_url]

Duration: 9:26
We've seen it in the movies - ABC, Always Be Closing. We know we're supposed to be closing, it's one of the most important parts of the sales job. But do you know when to ask for the close? Can you ask too early? Can you…
#115: Your Customer's Early Buying Behaviors with Kevin Oakley [not-audio_url] [/not-audio_url]

Duration: 40:23
Kevin Oakley and Jeff reveal the connections between your website and your customer. The connection between marketing and sales. At what point in the process does your customer become a customer? Learn how the combinatio…
#115: Your Customer's Early Buying Behaviors with Kevin Oakley [not-audio_url] [/not-audio_url]

Duration: 40:23
Kevin Oakley and Jeff reveal the connections between your website and your customer. The connection between marketing and sales. At what point in the process does your customer become a customer? Learn how the combinatio…
#114: One on One with Brian Tracy [not-audio_url] [/not-audio_url]

Duration: 25:26
Brian Tracy, renowned author and speaker, talks with Jeff about having confidence in closing. Closing the sale isn't difficult when you know what to ask and you ask with confidence. We hope you'll enjoy this interview be…
#113: Emotional Intelligence in Sales with Scott Halford [not-audio_url] [/not-audio_url]

Duration: 37:10
Scott Halford weighs in with Jeff on the importance of emotional intelligence. Our brains are built to protect us. If we perceive a threat, we are more likely to avoid that danger. But what happens when we feel threatene…
#112: Talk Triggers That Get You Sales with Jay Baer Pt 2 [not-audio_url] [/not-audio_url]

Duration: 24:13
Jay Baer talked about the first two talk triggers - generosity and speed. Today we'll conclude with the last three talk triggers usefulness, empathy and attitude. By accessing these triggers in clients you start turning…
#111: Talk Triggers That Get You Sales with Jay Baer [not-audio_url] [/not-audio_url]

Duration: 29:09
Jay Baer talks with Jeff about how word of mouth can get you more sales. In-n-Out doesn't advertise much. Neither does DoubleTree hotels. So, what are they doing for their customers, that causes their customers to be the…