How to create a client-focused business

How to create a client-focused business

Author: Malini Devadas March 8, 2021 Duration: 17:13

041:

Many times, and not just with editors, I see websites and social media content that appears to be directed at industry peers rather than clients. It's easy to think only about what we 'do'. Editing techniques and tactics fill our days. But when you're developing your public messaging, it's really important to keep your potential client front of mind. They don't necessarily need to know how to do editing; they may not even realise that they need an editor. Instead, people need to know how your editing work helps them solve their problem.

If you're stuck with how to write your marketing content, think about these key points:

  • Who do I help?
  • What challenge are they facing?
  • What outcome are they seeking?

Keeping these key points in mind will help you to keep client-focused so that you can:

  • publish free content that helps your potential clients
  • write website copy that makes it clear that you're the best person for them
  • create services that help them solve their problem.

Focusing on outcomes when you describe your services helps your target clients to appreciate what they'll get from working with you, whether they understand the term 'editing' or not.

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If you want to get clear on your money, marketing and mindset, check out 'Boost Your Editing Income', my e-course and group coaching program.


Malini Devadas brings her experience as a marketing mindset coach directly to the world of freelance editing in The Confident Freelance Editor. Here, the often-overlooked pillars of marketing and personal mindset take center stage, moving beyond just technical skills to address what truly builds a sustainable and fulfilling practice. Each episode is crafted for editors who know their craft but might feel stuck navigating the business side-those looking to attract better clients, increase their income, and crucially, reclaim their time for a life outside of work. You’ll hear a practical blend of Malini’s direct advice, coaching-style reflections, and conversations with others who have navigated similar paths. The focus remains consistently on actionable steps that translate into real-world confidence, whether discussing how to communicate value to potential clients or shifting internal beliefs about pricing and worth. This isn't about generic business tips; it's a specialized resource that speaks directly to the unique challenges and opportunities within the editing field. Tune in for a thoughtful and supportive guide that helps transform the struggle of running a solo operation into the pleasure of growing a business designed on your own terms.
Author: Language: English Episodes: 71

The Confident Freelance Editor
Podcast Episodes
Top 5 mistakes: Focusing on doing rather than being [not-audio_url] [/not-audio_url]

Duration: 9:55
061: As editors, we like to learn, read and look at things from all angles. If we're not feeling ready and confident in our business, we can focus too much on consuming more content. We convince ourselves we need to know…
Top 5 mistakes: Being scared of rejection [not-audio_url] [/not-audio_url]

Duration: 11:11
060: As editors, when we're putting our content out into the world to attract more clients, being scared of rejection and fearing criticism can be seriously debilitating to business. When you're assuming the worst and no…
Top 5 mistakes: Relying on emotions rather than metrics [not-audio_url] [/not-audio_url]

Duration: 12:53
058: When it comes to running a business, it's really important to acknowledge our emotions. Our actions come from how we feel. So while most of us want to be given a to-do list, most of the time that isn't enough. We ha…
Top 5 mistakes: Not understanding what your clients want [not-audio_url] [/not-audio_url]

Duration: 12:28
057: This is the first of a series where I'll be talking about the most common mistakes I see freelance editors making when trying to promote their businesses. In this episode I'll be talking about the problem of not und…
How do I stop self-sabotaging my own efforts to establish my niche? [not-audio_url] [/not-audio_url]

Duration: 41:20
056: Featured editor: Jen Tolnay, Jen Tolnay Editorial and Writing Services Jen has plenty of corporate editing experience and wants to move toward her ideal work in fiction book editing. She's almost finished a course a…
How to create an opt-in [not-audio_url] [/not-audio_url]

Duration: 18:44
55: Building an email list of people who are interested in your business, so you can contact them directly, is a great idea. We've talked about email marketing on the show before, when I spoke to email expert Yael Keon (…
What is coaching and how can it help me? [not-audio_url] [/not-audio_url]

Duration: 16:57
54: Today I want to talk to you about what coaching is, as well as what it isn't. The term 'coaching' is used widely today, and conjures up different meanings for different people. Some people turn to a coach when they s…
How do I escape the fear of never getting another client? [not-audio_url] [/not-audio_url]

Duration: 35:49
53: Featured editor: Sue Toth, Sue Toth Writing and Editing Services Today's episode talks about the fear many of us experience when quoting for editing jobs. Even if we've had a consistent run of incoming leads and enqu…
How do I change my editing business to a new niche? [not-audio_url] [/not-audio_url]

Duration: 41:02
Featured editor: Michelle Waitzman, http://michellewaitzman.com It's fairly common for editors to pick up whatever work is going, even if it's not their ideal type of editing, type of project or type of industry. We thin…