Are we buying less because we care more? With Philli Boyle and Ben Perkins

Are we buying less because we care more? With Philli Boyle and Ben Perkins

Author: Deloitte UK February 25, 2020 Duration: 30:55

Over the last few decades, businesses have struggled to keep up with our demand for more. Supermarkets provided us with a dazzling selection of affordable ready meals. Online retailers gave us a fresh look at the click of a button. We bought new phones every year, sipped lattes from plastic cups and splurged on the latest beauty products without thinking twice. 

But things are beginning to change. The research shows that we're thinking more carefully about where and how we spend our money. Thrifting is on the rise, meat consumption is down and businesses are under pressure to reduce their use of plastic. We're more interested in experiences than products and, when we do splash out, we want to know that the products we buy are sustainable and that the companies we're buying from align with our values.

So what does this all mean? Are we really buying less, or just spending in ways that make us feel good? Can consumerism ever truly be sustainable? Or are shopping sprees now a thing of the past?

If our consumption is finally slowing down, what does that mean for consumer business? Should they focus more on quality than convenience? How can they create the experiences we're looking for, while remaining profitable? And have they left it too late to try?

This week we talk to Ben Perkins, Head of Consumer Business Research at Deloitte, and Philli Boyle, Co-Founder of Choose Love.

Tune in to find out:

  • Why people are queuing round the block to buy gifts for refugees
  • Why Ben thinks shell suits should make a comeback
  • How George's new toilet roll could save the planet
  • Whether re-commerce could be the future

Hosts: George Parrett and Lizzie Elston

Guests: Ben Perkins and Philli Boyle

Technical support: Deloitte's Creative Studio

Original music: Ali Barrett

 


In The Green Room: Questions That Matter Most In Business, conversations move beyond surface-level trends to examine the underlying forces reshaping the commercial landscape. Hosted by Deloitte UK, this award-winning podcast creates a space where complex, pressing questions are met with clarity and depth. Every discussion is built around a single, significant inquiry, bringing in leading voices from across various sectors to unpack it. What you'll hear is not just commentary, but substantive strategic analysis and expert insights designed for leaders and professionals who need to understand the 'why' and the 'how'. The dialogue consistently returns to critical, interconnected areas like digital transformation, the practical implications of AI and technology, evolving leadership models, and the realities of the future of work. It also delves into core business strategy, the pathways to genuine innovation, and the urgent demands of sustainability and climate action. This podcast functions as a dedicated forum for thought leadership, where each episode provides a focused lens on the topics that define success and responsibility in modern business. The aim is to equip listeners with perspectives that are both broad and deeply relevant, turning abstract concepts into actionable understanding. It’s a resource for anyone looking to engage with the substantive ideas that are currently challenging and changing organizations worldwide.
Author: Language: English Episodes: 100

The Green Room: Questions That Matter Most In Business
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