413: Therapy Search is BROKEN w/ Colleen Marshall from Two Chairs

413: Therapy Search is BROKEN w/ Colleen Marshall from Two Chairs

Author: Robert Duff, Ph.D. September 6, 2024 Duration: 54:17

Revolutionizing Therapy: Colleen Marshall on Two Chairs' Matching Process

 In this episode of the Hardcore Self Help Podcast, Dr. Robert Duff interviews Colleen Marshall, Chief Clinical Officer at Two Chairs, a company dedicated to improving the therapy experience through innovative matching processes and measurement-based care. They discuss the current challenges in finding a suitable therapist, the importance of therapeutic alliance, and how Two Chairs' approach significantly improves client retention rates. Colleen also shares insights into her background, the systematic changes needed in therapy cultures, and the importance of culturally responsive training. Listeners will gain a better understanding of how Two Chairs is transforming mental health care by ensuring clients find the right therapist for their specific needs and continually measure treatment progress.

 

 00:00 The Broken Process of Finding a Therapist

01:04 Introducing Two Chairs: Revolutionizing Therapy Matching

01:52 Meet Colleen Marshall: Chief Clinical Officer at Two Chairs

02:44 Colleen's Journey in Mental Health and Innovation

06:22 The Importance of Therapeutic Alliance and Matching

10:17 How Two Chairs Ensures Effective Therapy

16:53 Challenges and Successes in Implementing Measurement-Based Care

28:56 Balancing Wellness and Specialty Training

29:23 Efficient Care and Graduation Goals

31:03 Insurance and Access to Therapy

32:04 Therapist's Role in Client Progress

33:52 Matching Clients with the Right Therapist

36:07 Navigating Therapy Models and Approaches

47:13 Two Chairs: Availability and Process

51:11 Future of Therapy and Cultural Responsiveness

53:36 Conclusion and Final Thoughts


Robert Duff, Ph.D., is a neuropsychologist who finds most self-help advice too sanitized to be useful. On The Hardcore Self-Help Podcast with Duff the Psych, he cuts through the fluff with a direct, science-backed approach. Each episode is built on the premise that real improvement requires honest, sometimes uncomfortable conversations. Duff brings his background in neuroscience and clinical psychology to interviews with a wide range of fascinating guests, dissecting topics from mental health struggles and relationship dynamics to the latest brain research. Listeners consistently note his skill at asking pointed questions that get to the heart of an issue, then translating complex psychological concepts into language anyone can apply. This isn't about quick fixes or vague positivity; it's a practical, evidence-based look at how our minds work and how we can work with them better. The tone is conversational and grounded, like getting actionable advice from a knowledgeable friend who isn't afraid to tell it like it is. Whether exploring anxiety, habits, or the science of motivation, this podcast delivers substance without the jargon, making professional insights accessible for everyday life. You'll find the discussions are both deeply informative and surprisingly relatable, a combination that has built a dedicated audience for Duff's unique perspective.
Author: Language: English Episodes: 100

The Hardcore Self-Help Podcast with Duff the Psych
Podcast Episodes
The Secrets of Good Daughtering with Dr. Allison Alford [not-audio_url] [/not-audio_url]

Duration: 58:24
We talk a lot about parenting. But we don't talk nearly enough about being a daughter. In this episode, I sit down with Dr. Allison Alford — communication scholar, professor at Baylor University, and author of Good Daugh…
Compassionate and Effective Schizophrenia Care with Dr. Tracy Hicks [not-audio_url] [/not-audio_url]

Duration: 1:04:14
In this episode, I'm honored to welcome Dr. Tracy Hicks, a dual-certified family and mental health nurse practitioner with over two decades of clinical experience—and a deeply personal connection to serious mental illnes…
I Am Determined. [not-audio_url] [/not-audio_url]

Duration: 16:33
In this episode, I share the absolute honest truth about my life at the moment. I also talk about my focus for this year, the phrases I can't get out of my head, and the things I'm grateful for from the last year. Let's…
A New Approach to OCD: Internal Family Systems w/ Melissa Mose [not-audio_url] [/not-audio_url]

Duration: 1:17:26
In this deeply informative episode, I'm joined by licensed marriage and family therapist Melissa Mose, LMFT, who brings 30 years of clinical experience to the table and a unique approach to treating OCD by integrating In…
Celeb Chef Chris Valdes on Mental Health in Kitchens [not-audio_url] [/not-audio_url]

Duration: 1:02:43
In this heartfelt and candid episode, I'm joined by Chef Chris Valdes—TV personality, cookbook author, and lifelong culinary artist—to talk about his powerful personal journey through the culinary world and the mental he…
The Podcast is Coming Back. [not-audio_url] [/not-audio_url]

Duration: 19:06
Episode Summary: In this deeply personal solo episode, Dr. Duff returns to the mic after a hiatus to share what's been going on behind the scenes with The Hardcore Self Help Podcast. He opens up about an almost-acquisiti…
436: Facing Horrific Family Trauma & Finding Joy After Divorce [not-audio_url] [/not-audio_url]

Duration: 24:53
In this episode, Dr. Duff takes on two powerful listener questions in a raw and compassionate Q&A format. The first question comes from a survivor of extensive childhood abuse, religious trauma, and complex family dynami…