S3 Ep77: Running Towards the Fire with Lisa Karlin Curtis, Incident.io

S3 Ep77: Running Towards the Fire with Lisa Karlin Curtis, Incident.io

Author: DevOps Institute May 23, 2022 Duration: 37:15
On this episode of the Humans of DevOps, Jason Baum is joined by Lisa Karlin Curtis (@paprikati_eng) product engineer at incident.io. 🗣 They discuss:

  • How incidents can be considered an opportunity to gather context and skill
  • What leaders can do to make this mindset part of the culture of an organization and encourage it across teams? (team-first thinking)
  • Obstacles 
  • How to get the best value from incidents
Incidents are a great opportunity to gather both context and skill. They take people out of their day-to-day roles and force ephemeral teams together to solve unexpected and challenging problems. Incidents can be a great accelerator. Writing code that fails safely and loudly is one of the key differentiators for more senior engineers, and there's no better way to learn how than seeing all the different ways that systems fail. 

Lisa is a product engineer at incident.io - in fact Lisa was employee #2. Lisa started out as a consultant working at Accenture, before accidentally becoming a developer. 

Lisa loves building stuff, but is also interested in how people interact with each other in a work environment - particularly in software engineering. Having seen the ‘old way’ of large-scale waterfall project at Accenture, Lisa thinks it’s interesting to try and bring some thinking from that environment into a startup. Outside of work, Lisa loves cooking and pretty much any competitive sport (well, the British ones anyway).

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Behind every line of code, server configuration, and deployment pipeline, there's a person with a story. The Humans of DevOps Podcast Series, from the DevOps Institute, moves beyond the technical manuals and toolchains to explore the lived experiences of the individuals shaping modern technology. This isn't a how-to guide; it's a series of conversations about the cultural shifts, philosophical challenges, and societal impacts woven into the fabric of DevOps practices. Each episode sits at the intersection of technology and humanity, discussing how news and trends affect real teams, and how the principles of collaboration and continuous improvement resonate far beyond the data center. You'll hear from practitioners, leaders, and thinkers who share their journeys, failures, and insights, revealing the human connections that make technological transformation possible. Tune into this podcast for a thoughtful, often surprising look at the people redefining how we build and operate the systems our world relies on, reminding us that progress is ultimately a human endeavor.
Author: Language: English Episodes: 100

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