S3 Ep77: Running Towards the Fire with Lisa Karlin Curtis, Incident.io

S3 Ep77: Running Towards the Fire with Lisa Karlin Curtis, Incident.io

Author: DevOps Institute May 23, 2022 Duration: 37:15
On this episode of the Humans of DevOps, Jason Baum is joined by Lisa Karlin Curtis (@paprikati_eng) product engineer at incident.io. 🗣 They discuss:

  • How incidents can be considered an opportunity to gather context and skill
  • What leaders can do to make this mindset part of the culture of an organization and encourage it across teams? (team-first thinking)
  • Obstacles 
  • How to get the best value from incidents
Incidents are a great opportunity to gather both context and skill. They take people out of their day-to-day roles and force ephemeral teams together to solve unexpected and challenging problems. Incidents can be a great accelerator. Writing code that fails safely and loudly is one of the key differentiators for more senior engineers, and there's no better way to learn how than seeing all the different ways that systems fail. 

Lisa is a product engineer at incident.io - in fact Lisa was employee #2. Lisa started out as a consultant working at Accenture, before accidentally becoming a developer. 

Lisa loves building stuff, but is also interested in how people interact with each other in a work environment - particularly in software engineering. Having seen the ‘old way’ of large-scale waterfall project at Accenture, Lisa thinks it’s interesting to try and bring some thinking from that environment into a startup. Outside of work, Lisa loves cooking and pretty much any competitive sport (well, the British ones anyway).

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Behind every line of code, server configuration, and deployment pipeline, there's a person with a story. The Humans of DevOps Podcast Series, from the DevOps Institute, moves beyond the technical manuals and toolchains to explore the lived experiences of the individuals shaping modern technology. This isn't a how-to guide; it's a series of conversations about the cultural shifts, philosophical challenges, and societal impacts woven into the fabric of DevOps practices. Each episode sits at the intersection of technology and humanity, discussing how news and trends affect real teams, and how the principles of collaboration and continuous improvement resonate far beyond the data center. You'll hear from practitioners, leaders, and thinkers who share their journeys, failures, and insights, revealing the human connections that make technological transformation possible. Tune into this podcast for a thoughtful, often surprising look at the people redefining how we build and operate the systems our world relies on, reminding us that progress is ultimately a human endeavor.
Author: Language: English Episodes: 100

The Humans of DevOps Podcast Series
Podcast Episodes
S3 Ep75: Best of HOD: DevOps For Humans featuring Jayne Groll [not-audio_url] [/not-audio_url]

Duration: 33:06
On this episode of the Humans of DevOps, Jason Baum is joined by DevOps Institute CEO and original podcast host Jayne Groll! They discuss the state of human transformation, DevOps for humans, work culture and much more.
S1 Ep1: Best Of HOD: What is DevOps? [not-audio_url] [/not-audio_url]

Duration: 18:51
Originally released in August 2019, Jayne Groll, CEO of DevOps Institute discusses the age old question "What is DevOps?"
S3 Ep83: AIOps and Humans with Richard Whitehead, Moogsoft [not-audio_url] [/not-audio_url]

Duration: 32:37
On this episode of the Humans of DevOps, Jason Baum is joined by Richard Whitehead (@rwhitehead), chief evangelist at Moogsoft. They discuss: AIOps and how AIOps fits within DevOps Culture How do end customers/users/huma…
S3 Ep82: Psychological Safety and Gender Identity with AB Walker [not-audio_url] [/not-audio_url]

Duration: 38:00
On this episode of the Humans of DevOps, Jason Baum is joined by AB Walker (@MxABWalker), resident community builder and advocate at DevOps Institute. They discuss: The role DevOps plays in creating a culture that has di…
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Duration: 50:45
On this episode of the Humans of DevOps, Jason Baum is joined by Matt K. Parker, author of A Radical Enterprise: Pioneering the Future of High-Performing Organizations. Matt and Jason discuss successful and truly radical…
S3 Ep80: Gen Z in the Workforce with Jennifer Servedio [not-audio_url] [/not-audio_url]

Duration: 50:48
On this episode of the Humans of DevOps, Jason Baum is joined by Jennifer Servedio CIO at Susquehanna University. They discuss Gen Z: who they are, how they are different from previous generations, and how they are trans…
S3 Ep76: Battling Burnout with Colleen Verriest, LCSW [not-audio_url] [/not-audio_url]

Duration: 42:28
On this episode of the Humans of DevOps, Jason Baum is joined by Colleen Verriest, LCSW owner of Whole Heart Healing, LLC! 🗣 They discuss: - What is burnout - What are the signs of burnout - Causes of burnout - How can b…