S3 Ep78: Tackling Human Debt - the key to high-performing teams with Duena Blomstrom

S3 Ep78: Tackling Human Debt - the key to high-performing teams with Duena Blomstrom

Author: DevOps Institute May 31, 2022 Duration: 43:04
On this episode of the Humans of DevOps, Jason Baum is joined by Duena Blomstrom
(@DuenaBlomstrom) co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech. đź—Ł They discuss:

  • Human Debt
  • Psychological safety
  • What leaders can do to reduce human debt
Psychological Safety, a group dynamic in teams, is a concept defined by academics – in particular Prof Dr Amy Edmondson from Harvard – and studied by Google – in their Project Aristotle looking at high performing teams – and it has been proven to be the cornerstone of any team’s productivity. Teams that have high Psychological Safety are up to 40% more productive.

The 2019 State of DevOps report "found that this culture of psychological safety is predictive of software delivery performance, organizational performance, and productivity”

Duena Blomstrom is the co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech, a book about the importance of psychological safety and teamwork in the digital age. She’s also a speaker and a writer, publishing weekly LinkedIn newsletters on “Chasing Psychological Safety” and “The Future Is Agile” and a Forbes contributor.

She’s the creator of the Emotional Banking™ and Human Debt™ concepts and authored a book titled Emotional Banking about fixing culture in the FinTech world and listening to customers’ feelings about money.

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Behind every line of code, server configuration, and deployment pipeline, there's a person with a story. The Humans of DevOps Podcast Series, from the DevOps Institute, moves beyond the technical manuals and toolchains to explore the lived experiences of the individuals shaping modern technology. This isn't a how-to guide; it's a series of conversations about the cultural shifts, philosophical challenges, and societal impacts woven into the fabric of DevOps practices. Each episode sits at the intersection of technology and humanity, discussing how news and trends affect real teams, and how the principles of collaboration and continuous improvement resonate far beyond the data center. You'll hear from practitioners, leaders, and thinkers who share their journeys, failures, and insights, revealing the human connections that make technological transformation possible. Tune into this podcast for a thoughtful, often surprising look at the people redefining how we build and operate the systems our world relies on, reminding us that progress is ultimately a human endeavor.
Author: Language: English Episodes: 100

The Humans of DevOps Podcast Series
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