S3 Ep78: Tackling Human Debt - the key to high-performing teams with Duena Blomstrom

S3 Ep78: Tackling Human Debt - the key to high-performing teams with Duena Blomstrom

Author: DevOps Institute May 31, 2022 Duration: 43:04
On this episode of the Humans of DevOps, Jason Baum is joined by Duena Blomstrom
(@DuenaBlomstrom) co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech. đź—Ł They discuss:

  • Human Debt
  • Psychological safety
  • What leaders can do to reduce human debt
Psychological Safety, a group dynamic in teams, is a concept defined by academics – in particular Prof Dr Amy Edmondson from Harvard – and studied by Google – in their Project Aristotle looking at high performing teams – and it has been proven to be the cornerstone of any team’s productivity. Teams that have high Psychological Safety are up to 40% more productive.

The 2019 State of DevOps report "found that this culture of psychological safety is predictive of software delivery performance, organizational performance, and productivity”

Duena Blomstrom is the co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech, a book about the importance of psychological safety and teamwork in the digital age. She’s also a speaker and a writer, publishing weekly LinkedIn newsletters on “Chasing Psychological Safety” and “The Future Is Agile” and a Forbes contributor.

She’s the creator of the Emotional Banking™ and Human Debt™ concepts and authored a book titled Emotional Banking about fixing culture in the FinTech world and listening to customers’ feelings about money.

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Behind every line of code, server configuration, and deployment pipeline, there's a person with a story. The Humans of DevOps Podcast Series, from the DevOps Institute, moves beyond the technical manuals and toolchains to explore the lived experiences of the individuals shaping modern technology. This isn't a how-to guide; it's a series of conversations about the cultural shifts, philosophical challenges, and societal impacts woven into the fabric of DevOps practices. Each episode sits at the intersection of technology and humanity, discussing how news and trends affect real teams, and how the principles of collaboration and continuous improvement resonate far beyond the data center. You'll hear from practitioners, leaders, and thinkers who share their journeys, failures, and insights, revealing the human connections that make technological transformation possible. Tune into this podcast for a thoughtful, often surprising look at the people redefining how we build and operate the systems our world relies on, reminding us that progress is ultimately a human endeavor.
Author: Language: English Episodes: 100

The Humans of DevOps Podcast Series
Podcast Episodes
S3 Ep75: Best of HOD: DevOps For Humans featuring Jayne Groll [not-audio_url] [/not-audio_url]

Duration: 33:06
On this episode of the Humans of DevOps, Jason Baum is joined by DevOps Institute CEO and original podcast host Jayne Groll! They discuss the state of human transformation, DevOps for humans, work culture and much more.
S1 Ep1: Best Of HOD: What is DevOps? [not-audio_url] [/not-audio_url]

Duration: 18:51
Originally released in August 2019, Jayne Groll, CEO of DevOps Institute discusses the age old question "What is DevOps?"
S3 Ep83: AIOps and Humans with Richard Whitehead, Moogsoft [not-audio_url] [/not-audio_url]

Duration: 32:37
On this episode of the Humans of DevOps, Jason Baum is joined by Richard Whitehead (@rwhitehead), chief evangelist at Moogsoft. They discuss: AIOps and how AIOps fits within DevOps Culture How do end customers/users/huma…
S3 Ep82: Psychological Safety and Gender Identity with AB Walker [not-audio_url] [/not-audio_url]

Duration: 38:00
On this episode of the Humans of DevOps, Jason Baum is joined by AB Walker (@MxABWalker), resident community builder and advocate at DevOps Institute. They discuss: The role DevOps plays in creating a culture that has di…
S3 Ep81: What is a "Radical Enterprise” with Matt Parker [not-audio_url] [/not-audio_url]

Duration: 50:45
On this episode of the Humans of DevOps, Jason Baum is joined by Matt K. Parker, author of A Radical Enterprise: Pioneering the Future of High-Performing Organizations. Matt and Jason discuss successful and truly radical…
S3 Ep80: Gen Z in the Workforce with Jennifer Servedio [not-audio_url] [/not-audio_url]

Duration: 50:48
On this episode of the Humans of DevOps, Jason Baum is joined by Jennifer Servedio CIO at Susquehanna University. They discuss Gen Z: who they are, how they are different from previous generations, and how they are trans…
S3 Ep77: Running Towards the Fire with Lisa Karlin Curtis, Incident.io [not-audio_url] [/not-audio_url]

Duration: 37:15
On this episode of the Humans of DevOps, Jason Baum is joined by Lisa Karlin Curtis (@paprikati_eng) product engineer at incident.io. 🗣 They discuss: How incidents can be considered an opportunity to gather context and s…
S3 Ep76: Battling Burnout with Colleen Verriest, LCSW [not-audio_url] [/not-audio_url]

Duration: 42:28
On this episode of the Humans of DevOps, Jason Baum is joined by Colleen Verriest, LCSW owner of Whole Heart Healing, LLC! 🗣 They discuss: - What is burnout - What are the signs of burnout - Causes of burnout - How can b…