Francisco Baptista (Audio); Why Focusing on Individual Resilience Ignores Systemic Conditions That Burn Out Teams
Author: Podcasters David Jones & Dr Naomi Murphy
July 29, 2026
Duration: 39:37
In this conversation Naomi Murphy and David Jones explore how systems thinking, internal family systems, and leadership mindset shifts can transform organizations from within. Francisco Baptista shares insights on addressing systemic dysfunction, fostering resilience, and the power of small interventions to create culture change.
In this episode:
The significance of systemic and relational approaches in leadership coaching
How physics and systems thinking reveal organizational dysfunctions missed by psychological lenses
The role of systemic resilience versus individual resilience and how organizations often shift burden onto individuals
Recognizing early warning signs of a culture approaching a breaking point
The importance of naming, making explicit, and working through organizational trauma and ghosts of past events
Practical strategies for leaders to influence culture through small yet impactful interventions
The integration of internal family systems (IFS) and parts work in organizational contexts
How decision-making and responsibility influence resilience and momentum
Protecting personal well-being while delivering tough messages in consultancy
Timestamps:
00:00 - Introduction to systemic coaching and Francisco Baptista's background01:10 - The shift from technical mastery to relational systemic work02:22 - How physics and systems thinking provide unique insights into dysfunction03:49 - Bringing physics into coaching to address organizational culture04:22 - Systemic resilience versus individual resilience and organizational burdening06:49 - How organizations unconsciously set their breaking points through tolerated behaviors07:39 - Recognizing early warning signs of a culture crisis09:25 - The slow process of cultural degradation and importance of naming trauma10:50 - The presence of organizational ghosts and collective trauma12:36 - Dealing with organizational wounds that are hard to talk about13:30 - Distinguishing genuine change from surface-level coping14:12 - The influence of coaching on transformation, not just problem-solving16:18 - The embodied change versus purely intellectual approaches17:36 - How transformative contact challenges AI and enhances human relational qualities18:12 - Strategies to help executives navigate systemic thresholds and internal dilemmas19:58 - Exploring polarity, polarization, and how to shift perspectives21:36 - Recognizing grey ground and parts work in coaching and organizations22:13 - Why internal family systems (IFS) works well both individually and collectively23:37 - Integrating parts and understanding internal managers in organizational contexts25:50 - Addressing the myth of bad parts and collective scapegoating27:19 - Leaders' blind spots: projecting harshness onto the market instead of themselves29:15 - The importance of slack time for organizational learning and innovation30:08 - Differentiating external pressure from internal stress and building boundaries32:36 - Handling organizations that resist change through personal responsibility and decision-making34:22 - Advice for individuals in brutal systems: ownership and decision sovereignty36:00 - Small interventions with the potential for cultural shifts, exemplified by leadership and visibility37:55 - The impact of values like grit on organizational burnout and pace39:07 - Protecting coaches’ well-being while delivering tough truths40:14 - Cultivating purpose, fulfillment, and alignment in coaching practice41:16 - The role of inner walls, transgenerational beliefs, and breaking down barriers42:31 - Overcoming organizational trauma echoes from penal systems to corporate environments42:53 - Final thoughts: systemic work as a pathway to resilience and transformationResources & Links:
Conference of the Birds ; https://www.franciscobaptista.com/conference
https://ifs-institute.com/