The Employee Turnover Model- Key factors that contribute to low job satisfaction, burnout, and turnover and how to create an environment your team wants to stay in!

The Employee Turnover Model- Key factors that contribute to low job satisfaction, burnout, and turnover and how to create an environment your team wants to stay in!

Author: Dr. Molly & Todd Rowland November 13, 2023 Duration: 1:05:44

In this episode Dr. Molly & Todd discuss the Employee Turnover Model (ETM). The ETM is a 2-part model that lists the 4 core negative themes found from Dr. Molly's doctoral dissertation on employee turnover in the pet grooming industry that contributed to low job satisfaction, low quality of working life (QWL), burnout, and turnover and the 4 core positive themes that promote a positive working environment, high job satisfaction and quality of working life, and promotes retention. Dr. Molly received her Doctorate in Management in Organizational Leadership with the successful completion and defense of her dissertation on Female Employee Turnover in the Private Pet Grooming Industry, a 2-year study that included in-depth interviews of experiences from groomers at all levels, employees, managers, and owners. Be sure to subscribe to get all of our episodes as they release!


Ever wonder what it really takes to run a successful pet store, launch a dog food brand, or manage a thriving veterinary practice? The Pawcast-The Business Side of the Pet Industries pulls back the curtain on the complex, passionate, and often surprising world of pet-related commerce. Hosted by the experienced duo of Dr. Molly and Todd Rowland, this isn't just a show about cute animals; it's a deep, practical dive into the operational, financial, and strategic challenges that define this multi-billion dollar sector. Each episode feels like a candid conversation with industry insiders, where you'll hear real stories about supply chain logistics, marketing to pet parents, staff management, and navigating the unique emotional landscape of a business built on companionship. The discussions are grounded in reality, offering actionable advice and hard-won insights rather than just theory. Whether you're a seasoned entrepreneur, a new groomer looking to expand, or simply fascinated by how this beloved industry functions, this podcast provides a unique lens. You'll come away with a newfound appreciation for the hustle behind the purrs and wagging tails, understanding the delicate balance between caring for pets and running a sustainable enterprise. Tune in for genuine talk about profit margins, customer loyalty, and the future of pet care, all through the knowledgeable perspective of your hosts.
Author: Language: English Episodes: 51

The Pawcast - The Business Side of the Pet Industries
Podcast Episodes
Education, Updates & Favorite Features with MoeGo! [not-audio_url] [/not-audio_url]

Duration: 47:52
In this episode Dr. Molly & Todd talk with MoeGo about exciting new software features. Dr. Molly & Todd talk about their favorite features, money producing messaging, time saving tips, and more! A must listen to episode…
Education is Power [not-audio_url] [/not-audio_url]

Duration: 23:09
In this episode Dr. Molly & Todd recap Intergroom and talk about the benefits of all different types of education, from trade shows to products and promotion to clients. This episode highlights some of the spotlights to…
The Pawcast w/ The Grooming Loop-Knowlege is Power [not-audio_url] [/not-audio_url]

Duration: 1:07:33
In this episode Dr. Molly & Todd speak with industry professionals Patsy Tallant and Scott Woods, co-founders of The Grooming Loop. We discuss the history of The Million Dollar Mobile, The Grooming Loop, why correct insu…
Mobile March Madness Kick Off [not-audio_url] [/not-audio_url]

Duration: 25:53
In this episode Dr. Molly & Todd go over a lot of factors to consider when starting or expanding a mobile grooming business. They recommend shadowing and riding along with other mobile groomers, preparing for the unknown…
Financial February- Why Knowing Your Numbers Is Important!! [not-audio_url] [/not-audio_url]

Duration: 35:05
In this episode Dr. Molly & Todd introduce the topic Financial February. They discuss different metrics to look at and consider and why understanding your financial numbers is essential for success, sustainability, and g…
Social Media and The Teton Grooming Expo with Quinci Cole [not-audio_url] [/not-audio_url]

Duration: 24:40
In this episode Dr. Molly & Todd talk with Quinci Cole- The Social Groomer- about the important role social media plays in your business and your brand. Quinci offers tips and advice on scheduling posts, client engagemen…