Innovating Consistency: Donato's Pizza with CEO Kevin King

Innovating Consistency: Donato's Pizza with CEO Kevin King

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions March 3, 2025 Duration: 36:19

Innovating Consistency: Donato's Pizza with CEO Kevin King

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Kevin King, the CEO of Donatos Pizza, a legacy brand based in Columbus, Ohio. Kevin shares his journey in the restaurant industry, including his return to Donatos, and discusses the company's unique value proposition and operational consistency. The conversation delves into Donatos' emphasis on high-quality ingredients and their strict adherence to consistency, aided by their proprietary technology and operating systems. Kevin also talks about the brand's innovative use of AI in ordering, automation, and their strategic partnerships, including with Red Robin. The episode explores Donatos' future plans, including automation in kitchens and expanding their footprint while maintaining core mission values of quality, service, and hospitality.

00:00 Audio Donatos Pizza
00:11 Introduction to Today's Episode
01:13 Meet Kevin, CEO of Donatos Pizza
01:47 Kevin's Career Journey
02:53 Returning to Donatos
07:23 Donatos' Unique Value Proposition
11:28 Mission and Values of Donatos
14:21 Customer Experience and Market Strategy
16:56 Technology and Innovation at Donatos
30:07 Franchising and Expansion
35:38 Conclusion and Final Thoughts


Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 100

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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