Client IDs? Net vs Gross? Selling Yourself?

Client IDs? Net vs Gross? Selling Yourself?

Author: Host Agency Reviews March 20, 2026 Duration: 26:51

This week’s Friday 15, we're welcoming Samantha from Jus Adventures! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us!

  1. I continue to see it recommended that we get copies of our client's ID's. However, I am unsure of a process to do this that is secure? Or does it need to be secure? Can they just text or email me a photo? I'd love your perspective on this. - Erin
  2. Can you talk about the practice of DMCs presenting quotes in gross vs net commission, and is it preferred or acceptable to request one over the other? - Carrie
  3. Love the podcast! I'm just over a year in as a part time agent and have been focusing on training (supplier and host agency training), building a website, and branding. Now I'm stuck on how to build a client base. I work full time in recruitment so I know that your close network isn't always going to become your client, but I've stalled out and need some inspiration. My focus is luxury leaning travellers interested in cruising with Virgin Voyages or going on safari. I have a great background in sales, event planning, dealing with ultra-high net worth clients, and I used to live in West Africa for 5 years. I know I'm well positioned to jump start this business but I feel a little lost on selling myself. Any help? - Stephanie

RESOURCES:

  1. https://hostagencyreviews.com/travel-agency-software
  2. https://hostagencyreviews.com/blog/what-is-dmc-destination-management-company


Hosted by the team at Host Agency Reviews, this audio channel blends two distinct formats into one practical resource. The first is Travel Agent Chatter, a quarterly series of spotlight interviews that dive deep into the experiences of working travel advisors. These longer conversations explore the real stories behind the careers, covering the nuances of building a business, personal client triumphs, and the cultural insights gained from a life in travel. The companion series, Friday 15, operates on a completely different rhythm. Every week, a focused fifteen-minute episode tackles specific questions from the travel industry, offering direct advice and timely insights that are both concise and immediately useful. Together, this podcast creates a balanced mix of inspirational narrative and actionable strategy. Whether you're seeking motivation from peer journeys or need quick answers to pressing professional questions, the channel is designed to support the daily realities of travel entrepreneurs. It’s a resource that understands the industry's blend of passion and pragmatism, delivered through the authentic voices of those who are deeply embedded in this world. Tune in for thoughtful perspectives that are as varied and dynamic as the travel profession itself.
Author: Language: English Episodes: 356

Travel Agent Chatter | Friday 15
Podcast Episodes
Commission Splits? Selling Myself? Group Booking Contracts? [not-audio_url] [/not-audio_url]

Duration: 20:55
Shayna Zand and Steph join forces with Vacation Planners and Travel Planners International to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE…
Investing in my website? Do I really need an SEO strategy? [not-audio_url] [/not-audio_url]

Duration: 18:01
Shayna Zand and Steph join forces with Solstice Collective to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE! Also, we have a veritable barr…
Group Travel Niches? Preferred Supplier Networks? Boutique Suppliers? [not-audio_url] [/not-audio_url]

Duration: 22:44
Shayna Zand and Steph cohost with April Swales of Uniglobe Travel Center to host this week's Friday 15 to celebrate Travel Advisor Day/Month. You can check out their HAR profile HERE! You can scope out our questions belo…
How To Trademark Your Agency? Interested in Multi-Gen Niche! [not-audio_url] [/not-audio_url]

Duration: 16:45
Shayna Zand and Steph join forces with Fora Travel to host this week's Friday 15 to celebrate the beginning of May. You can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, whic…
Billing for FIT Trips? How Do Leads Work? [not-audio_url] [/not-audio_url]

Duration: 28:45
Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our brand-new travel tech software profiles.Here are the juicy questions they’l…