Advertising Tours? Software Overwhelm! Accessible Luxury?

Advertising Tours? Software Overwhelm! Accessible Luxury?

Author: Host Agency Reviews September 19, 2025 Duration: 19:58

This week for the Friday 15, Shayna co-hosts with Lori Speers of Levarte Travel! This week we’ve got a bunch of great questions to discuss this Friday at 12 pm CST. Join us! 

  1. When I'm a vendor at festivals a few times a year advertising my travel agency, booth visitors repeatedly ask what tours are available besides the flyers I have on the table that show guided trips of a particular country with prices. I always have to stress to them that I can design a customized trip or a FIT and that we are travel advisors. At that point they have a confused look on their face and don't realize that we can do that besides booking a fully guided tour.  What would you recommend so that they understand more clearly my services to them as a travel advisor? Should I remove the flyers that show guided trips? Should I place a flyer plainly in sight with bullet points what I can do for them? - Marc

  1. Now that I've been in business for over 5 years, I am buried in data! I was checking out your travel agency software recommendations but am quite overwhelmed. The type of travel booking I do is not for leisure, I actually book for disaster relief. We are a 24-7 travel management company and we book on very short notice as well as very high volume.
  2. I need a software where I can store all of my bookings and can easily enter guests information quickly. I need to be able to track each specific event, room rate, savings, no shows, cancellations, etc. I would also like to be able to check inventory levels for multiple hotels. There I times I get requests for 20-100 rooms and I have to call each hotel to check availability. I'm not sure if GDS access allows me to view inventory on a wider scale.
  3. I've been running my business day by day as work comes and now it's time to really get organized and spend on tools that will help me work smarter not harder.


  1. I'm considering focusing on Luxury, Family, and Accessible Travel and I was thinking of positioning myself as: "Luxury & Accessible Travel for Families and Beyond.” Before I move forward with that, I wanted to get some feedback. Does that phrasing make sense, or does it feel like too much? I'm open to refining it.

To give a bit of background:

  1. We work with Virtuoso which has opened the door to the world of luxury travel for me. I'm constantly inspired by the potential to create exceptional, once-in-a-lifetime experiences I absolutely love it!
  2. I've always planned travel for my own family, which is what inspired me to join the industry.
  3. I also have personal experience with accessibility needs my son has sensory sensitivities, and I have family members who use wheelchairs so accessible travel is a cause close to my heart.
  4. Do you think it's okay to market myself across these three areas, or would it be better to focus on just one? - Cassie


RESOURCES:


➡️We have a great blog piece on ‘What do travel advisors do?’ which outline many advisor privileges that aren’t available to the public - this could be very helpful to you - https://hostagencyreviews.com/blog/what-do-travel-agents-do

➡️ Definitely worth going to check-out our Travel Technology Directories - https://hostagencyreviews.com/travel-agency-software

➡️ We have an article on Tips for Choosing your Travel Agency Name - https://hostagencyreviews.com/blog/travel-agency-names

➡️Tech Week! Registration is open for HAR*Wired! | Host Agency Reviews: https://hostagencyreviews.com/page/tech-week

➡️Call for Host Week Speakers - https://hostagencyreviews.com/page/speakers


Hosted by the team at Host Agency Reviews, this audio channel blends two distinct formats into one practical resource. The first is Travel Agent Chatter, a quarterly series of spotlight interviews that dive deep into the experiences of working travel advisors. These longer conversations explore the real stories behind the careers, covering the nuances of building a business, personal client triumphs, and the cultural insights gained from a life in travel. The companion series, Friday 15, operates on a completely different rhythm. Every week, a focused fifteen-minute episode tackles specific questions from the travel industry, offering direct advice and timely insights that are both concise and immediately useful. Together, this podcast creates a balanced mix of inspirational narrative and actionable strategy. Whether you're seeking motivation from peer journeys or need quick answers to pressing professional questions, the channel is designed to support the daily realities of travel entrepreneurs. It’s a resource that understands the industry's blend of passion and pragmatism, delivered through the authentic voices of those who are deeply embedded in this world. Tune in for thoughtful perspectives that are as varied and dynamic as the travel profession itself.
Author: Language: English Episodes: 50

Travel Agent Chatter | Friday 15
Podcast Episodes
Busy vs Productive? Next Trip? Higher-end Trips? [not-audio_url] [/not-audio_url]

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This week’s Friday 15, we're welcoming Jennifer from Dugan’s Travels. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I feel like I’m busy all the time, but I’m not necessarily maki…
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This week’s Friday 15, we're welcoming Carolyn from KHM Travel Group. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I’m still pretty new and don’t have a huge client list yet. Wha…
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This week’s Friday 15, we're welcoming Josh from Global Travel Collection. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! How do you follow up with a potential client without feeli…
Net Rates? Facebook Groups? Marketing on Social? [not-audio_url] [/not-audio_url]

Duration: 16:36
This week’s Friday 15, we're welcoming Jenn from Travel Planners International and Vacation Planners. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! When advisors quote net rates,…
Which host? Start-up? FIT? [not-audio_url] [/not-audio_url]

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This week’s Friday 15, we're welcoming Gina from Uniglobe Travel Center. Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! While I have years of experience building my own travel plan…
Larger hosts? BDMs? Time? [not-audio_url] [/not-audio_url]

Duration: 19:27
This week’s Friday 15, we're welcoming Laura from WorldVia Travel Network! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I'm currently researching host agencies, and one thing I k…
Airfare? Beyond Commission? Expansion? [not-audio_url] [/not-audio_url]

Duration: 17:04
This week’s Friday 15, we're welcoming Amy from KHM Travel! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! With airfare remaining one of the biggest travel expenses, what are some…
Find Clients? Luxury Clients? Habits? [not-audio_url] [/not-audio_url]

Duration: 16:55
This week’s Friday 15, we're welcoming Simon from Global Travel Collection! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I don't have a big network of friends and family to sell…
Mistakes? New Tech? Switching Hosts? [not-audio_url] [/not-audio_url]

Duration: 15:49
This week’s Friday 15, we're welcoming Chelsea Martinez from OASIS Travel Network! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! If I join a host agency today, what are the bigges…
Host v Franchise? Tech? Questions to ask? [not-audio_url] [/not-audio_url]

Duration: 21:20
This week’s Friday 15, we're welcoming Jenn Lee from TPI and Vacation Planners! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I'm trying to decide between joining a host agency or…