Commission on Fees? Certifications? Facebook?

Commission on Fees? Certifications? Facebook?

Author: Host Agency Reviews February 20, 2026 Duration: 17:26

This week’s Friday 15, we're welcoming Dugan’s Travels! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us!

  1. How common is it for a Host Agency to take a commission on the planning/consulting/concierge/other fees I charge my clients? Is it even okay to charge commission on my planning fee given that I am an IC? For this question, I'm not asking about a payment processing fee if you use the Host payment processor. Rather, I'm talking about applying the same commission split to both sales and any fees I generate. Obviously, this would significantly impact my total profit if I have to give my HA 20 or 30% of my fees.
  2. What do you think is the most valuable certification? Travel Institute offers the CTA, CLIA has certifications as well as my Consortium Travel Leaders offers Leisure Travel and Luxury travel certificates. - Regina
  3. I'm a newbie to the travel industry and I just started my business. I'm getting very close to choosing a host agency and I’m super excited to get started. I have a question about marketing on Facebook. Is it more beneficial to have a company page or group? Or both? I know the FB algorithms can be wonky, so I want to make sure I'm reaching a wide audience. - Shelly


Hosted by the team at Host Agency Reviews, this audio channel blends two distinct formats into one practical resource. The first is Travel Agent Chatter, a quarterly series of spotlight interviews that dive deep into the experiences of working travel advisors. These longer conversations explore the real stories behind the careers, covering the nuances of building a business, personal client triumphs, and the cultural insights gained from a life in travel. The companion series, Friday 15, operates on a completely different rhythm. Every week, a focused fifteen-minute episode tackles specific questions from the travel industry, offering direct advice and timely insights that are both concise and immediately useful. Together, this podcast creates a balanced mix of inspirational narrative and actionable strategy. Whether you're seeking motivation from peer journeys or need quick answers to pressing professional questions, the channel is designed to support the daily realities of travel entrepreneurs. It’s a resource that understands the industry's blend of passion and pragmatism, delivered through the authentic voices of those who are deeply embedded in this world. Tune in for thoughtful perspectives that are as varied and dynamic as the travel profession itself.
Author: Language: English Episodes: 356

Travel Agent Chatter | Friday 15
Podcast Episodes
Travel with Small Children? How To Organize Digital Info? [not-audio_url] [/not-audio_url]

Duration: 24:23
In episode 199, Steph and Shayna co-host with Jennifer Dugan of Dugan’s Travels! Here’s the questions they’ll tackle this week. Please join us! 1. What is your favorite place to travel with children under 5? ---Staci W.2…
How To Organize Contacts? Should I Go Out On My Own? [not-audio_url] [/not-audio_url]

Duration: 29:58
In episode 198, Steph Lee co-hosts with a longtime friend of the Friday 15, April Swales of Uniglobe Travel Center. They’ve got two especially in-depth questions, so have a look and tune in Friday 12 pm CST! 1. Do you ha…
When to LLC? How To Be a Sub-Agent? Worried About Refunds! [not-audio_url] [/not-audio_url]

Duration: 16:48
In episode 197, Steph Lee hosts and Andavo Travel is our sponsor. (Thanks, Andavo!) Here's a taste of the questions she'll cover! 1. At what point should you LLC (so as to protect your assets), even if your income is not…
System for Supplier Contacts? Go Independent? Thank You Gifts? [not-audio_url] [/not-audio_url]

Duration: 20:13
In episode 196, our very own Mary Stein co-hosts with the one and only Jenn Lee of Vacation Planners! Here’s the questions they’ll tackle this week! 1. Do you have a good system for organizing all your travel BD contacts…
When to LLC? How to Deal with Failure? Which Course To Take? [not-audio_url] [/not-audio_url]

Duration: 20:58
In episode 195, we have a HAR Team special with Shayna Zand and Rita Perez! Here are the questions they’ll cover in this week’s episode! At what point should you LLC (so as to protect your assets), even if your income is…
What CRM for Credit Cards? Too Many Hosts!! How to Assess Fees? [not-audio_url] [/not-audio_url]

Duration: 26:53
In episode 192, Steph cohosts again with Jennifer Dugan of Dugan’s Travels! Here are the questions they’ll cover!1. ​​Hi I’m a new independent travel advisor just getting ramped up and which CRM is recommended for CC pay…