GDS vs. Other Air Booking Tech? Booking Air for Clients? How to Get Clients to Respond Back to Supplier Options?

GDS vs. Other Air Booking Tech? Booking Air for Clients? How to Get Clients to Respond Back to Supplier Options?

Author: Host Agency Reviews October 11, 2024 Duration: 20:20

In episode 177 Steph is co-hosting with Stephanie Pickles of Pickles Travel! They’ve got a ton to discuss, including the following: 

1. I hope to be a beginner agent one day soon and as I am sorting out how to break into this industry I have settled on going through a host agency, in large part thanks to your wonderful website and podcasts which I have been absorbing rapidly. 

However, as I review your Host Agency profiles I see GDS (which I understand and cannot use), as well as Ticketing for non-GDS agents and Air Programs listed under Corporate tools. What is the difference between a Ticketing for non-GDS agents program and an Air Program that is a corporate tool? Many thanks!  —Kerrin M.

2. I guess you can now call me an 'older newbie', but I think I am losing some clients when they ask, "Do you do flights." As I know most TAs don't do airfare I have been giving them the same response. 

However, I have lost some clients by saying that. I have learned recently that Centrav is now offering training on how to purchase airfare for clients. What's the best way to handle such a question or should I go ahead and make their flights if asked given the problems that could arise?  —Marc C.


3. Recently I had a client ask me to help him book a trip to Sicily.  I found two packaged deals that would fit his interests. The problem is that he asked me to send him the links I was looking at so that he could see the suppliers I am working with plus the hotels so he can make a choice. Not knowing how to handle such a response, I sent him the links. So far in two days, I haven't heard from him. What's the best way to handle such a situation from a client?  —Marc C.



RESOURCES:


Options for booking air without the GDS system + what the heck the GDS is. (https://hostagencyreviews.com/blog/what-is-gds)

https://hostagencyreviews.com/page/travel-advisor-research-reports/ (Travel agent survey data on fee charging practices: what they charge for, how much, fee structures and more.)

Find itinerary builders + more in HAR’s new travel agency software list! (https://hostagencyreviews.com/travel-agency-software)

Pickles Travel Network’s profile with reviews and info (https://hostagencyreviews.com/hosts/pickles-travel-network)


Hosted by the team at Host Agency Reviews, this audio channel blends two distinct formats into one practical resource. The first is Travel Agent Chatter, a quarterly series of spotlight interviews that dive deep into the experiences of working travel advisors. These longer conversations explore the real stories behind the careers, covering the nuances of building a business, personal client triumphs, and the cultural insights gained from a life in travel. The companion series, Friday 15, operates on a completely different rhythm. Every week, a focused fifteen-minute episode tackles specific questions from the travel industry, offering direct advice and timely insights that are both concise and immediately useful. Together, this podcast creates a balanced mix of inspirational narrative and actionable strategy. Whether you're seeking motivation from peer journeys or need quick answers to pressing professional questions, the channel is designed to support the daily realities of travel entrepreneurs. It’s a resource that understands the industry's blend of passion and pragmatism, delivered through the authentic voices of those who are deeply embedded in this world. Tune in for thoughtful perspectives that are as varied and dynamic as the travel profession itself.
Author: Language: English Episodes: 100

Travel Agent Chatter | Friday 15
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