Uncle Marv interviews Matt Forman, owner of Local Circuit IT, a seven-figure MSP based in Denton, Texas. They discuss Matt's journey of growing his business from a two-person team to a staff of four, the challenges of finding the right employees, and his approach to company culture and customer service. Matt also shares his plans for relocating to a larger office space and the marketing struggles he faces as an introvert. The episode also covers topics like unlimited PTO, handling after-hours work, and the importance of networking and community involvement for business growth.
MSP Raffi Jamgotchian shares financial tips for IT professionals, emphasizing the importance of financial acumen and operational efficiency in running a successful business.
Have you ever found yourself tangled in the complex dance of cash flow versus profit in your business? Join me as I sit down with Heather, a savvy CPA and profit strategist, for a critical examination of cash flow in bus…
When clients understand what they're paying for, they're likely to pay faster. I received a cryptic hospital bill laden with undecipherable codes and a staggering total, highlighting the frustration of unclear billing. T…
Welcome to the star-studded Super Ops Super Show, where community leaders gather to discuss the importance of community in the managed services industry.
Ever considered adding cyber warranties to your arsenal of client offerings? Nick Wolf from Cork Inc. discusses the concept of cyber warranties as an alternative or supplemental coverage to cyber insurance, highlighting…
The Florida Man Games really happened. Syncro has a new CEO. Someone actually answered the Q and will get an Amazon gift card. And I talk about almost dying.
We welcome Amy Babinchak, a seasoned IT community leader, to discuss the evolution of her involvement in the tech industry, her recent transition after selling her MSP, and the various ways she continues to support IT pr…
Uncle Marv discusses the Florida Man Games, a wild sporting event, and then delves into a heartfelt discussion on diversity in the tech industry, prompted by the departure of Emily Glass, CEO of Syncro. Uncle Marv shares…
Guest: Eric Anthony with the All Things MSP Community Group. Eric is an MSP (Managed Services Provider) veteran and the MSP Enablement Director at Egnyte.
Ever found yourself chuckling at the quirky quirks of IT newbies? Join me for a special weekend podcast with a humorous and insightful story about our friend CJ.
I'm joined by Karen Knab, an executive leadership coach, to discuss the importance of communication and conflict resolution for IT professionals. We tackle the challenges techies face when dealing with people and not jus…
Karen Knab and I continue our discussion on leadership styles and assertive communication. Our conversation emphasizes the importance of being in the right headspace, using a framework for assertive communication, and ma…
Karen Knab, an executive leadership coach, discusses the importance of effective communication and leadership skills in the IT industry. Karen shares her insights on the different communication styles, the concept of a t…