Uncle Marv interviews Matt Forman, owner of Local Circuit IT, a seven-figure MSP based in Denton, Texas. They discuss Matt's journey of growing his business from a two-person team to a staff of four, the challenges of finding the right employees, and his approach to company culture and customer service. Matt also shares his plans for relocating to a larger office space and the marketing struggles he faces as an introvert. The episode also covers topics like unlimited PTO, handling after-hours work, and the importance of networking and community involvement for business growth.
Grace Judson and I discuss managing people and clients, understanding motivation, explaining projects to non-technical people, and the importance of communication and dialogue.
What's the best thing to do after a $1.2 million in phishing scam? You market the heck out of it! Reginald Andre explains how he was able to newsjack an incident involving the city of Fort Lauderdale and his tips on avoi…
This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derai…
Wes Spencer and Alex Farling, co-founders of EmpathMSP, are causing a seismic shift in the IT channel. They address the common issues that MSPs face and how EmpathMSP can help them improve their efficiency, develop proce…
Showing real gratitude to clients is an important part of building strong relationships with them. Lori, through her company Zen Rabbit, has helped busy professionals say thank you to their clients, strengthen relationsh…
Join us as we explore the game-changing product, NaviStack, with Kevin Lancaster and Matt Solomon from the Channel Program. NaviStack aims to simplify the marketplace for IT service providers by providing a centralized p…