521 PitchIT Vendor Spotlight: ChatStyle
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Giant Rocketship: Smarter Ticketing (EP 823)
Giant Rocketship’s Dustin Puryear returns to reveal how AI-driven helpdesk automation can transform MSP operations. From rebalancing workloads and prioritizing VIP clients to the real challenges of integrating with popular platforms, Dustin and Uncle Marv break down what works, what doesn’t, and why the human touch still matters.
More episodes
519 PitchIT Vendor Spotlight: Zen Contract
Guest: Greg Sharp, CEO and founder of ZenContract.
518 Brittany Hodak - Live from ASCII Edge
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
516 Pax8Beyond with Matt Horning and David Powell
Live interviews from radio row at Pax8Beyond with Matt Horning (Blue Tree Technology) and David Powell (Pax8).
515 Podcast Crossover with All Things MSP
Guest: Eric Anthony with All Things MSP. Eric Anthony is an IT professional and founder of the All Things MSP Facebook group.
514 PitchIT Vendor Spotlight: Sales MatureIT
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
513 PitchIT Vendor Spotlight: DefenseX
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.
512 Live from ASCII Edge: Sean and Jerry
Marvin Bee is joined by Jerry Koutavas of ASCII and Shawn "the Man of Summer" Lardo from ConnectWise at the ASCII Edge event.
511 Pax8Beyond with Bradley Gross
Live interview from radio row at Pax8Beyond with Bradley Gross
510 Pax8Beyond with Ryan Walsh and Mike Wise
Live interviews from radio row at Pax8Beyond with Ryan Walsh (Pax8) and Mike Wise (Clockwork Networks).
509 Pax8Beyond with Michael Goldstein and Nick Heddy
Live interviews from radio row at Pax8Beyond with Michael Goldstein (LAN Infotech) and NIck Heddy (Pax8).
508 PitchIT Vendor Spotlight: Aquila Clouds
Guest: Desmond Chan, Chief Product Officer and Co-founder
