506 PitchIT Vendor Spotlight: Thread
Guest: Mark Alayev, Chief Executive Officer and Founder of Thread
Giant Rocketship: Smarter Ticketing (EP 823)
Giant Rocketship’s Dustin Puryear returns to reveal how AI-driven helpdesk automation can transform MSP operations. From rebalancing workloads and prioritizing VIP clients to the real challenges of integrating with popular platforms, Dustin and Uncle Marv break down what works, what doesn’t, and why the human touch still matters.
More episodes
505 Pax8Beyond with Paco Lebron
Live interview from radio row at Pax8Beyond with Paco Lebron
504 Women CEOs of the Channel on Diversity and Inclusion
A panel discussion with some of the most successful women CEOs of the channel as they share their insights on diversity and inclusion. Don't miss this opportunity to hear from diversity thought-leaders!
503 Pax8Beyond with Brian Kane and Caroline Goles
Live interviews from radio row at Pax8Beyond with Brian Kane (Malwarebytes) and Caroline Goles (Pax8).
502 Rob Rae Kicks Off Pax8Beyond
Rob Rae, the CVP of Community and Ecosystem at Pax8, kicked off the Pax8Beyond 2023 Conference.
501 Pax8Beyond 2023 After The Conference
Instead of going to bed, I'll share some thoughts on the conference, Nelly, and of course... evaluate swag.
500 IT Business Podcast Party!
We're celebrating Episode 500 of the IT Business Podcast! Thank you for your continued support and here's to another 500 episodes!
499 PitchIT Vendor Spotlight: Scalable MSP
Guest: Darren Strong, Managing Director and Founder
498 PitchIT Vendor Spotlight: Fort Mesa
Guest: Matthew Fisch, CO-Founder and CEO of FortMesa.
496 MSP Business Development with Matt Mulcahy
How did you celebrate National Alligator Day? Matt from Prosource shares their success and growth here in Florida. And a personal question... Threatlocker or Cyberfox?
495 A Conversation with ChatGPT
Franklin Taggart is a coach, consultant, speaker, and business strategist. In today's podcast, we talk about his book "Straight from the Bot's Mouth: A Conversation with ChatGPT About Artificial Intelligence."
494 Is Your Backup Cyber Resilient?
Linus Chang is the Founder and CEO of BackupAssist, a backup software company that has helped thousands of organizations become cyber-resilient since 2002.
493 Ann Westerheim the CyberFit Guru
Ann Westerheim is the founder and president of Ekaru, an IT services firm in the greater Boston area.
492 Florida Man Mike Smith
From Philly to Florida. Mike Smith shares his journey, including a look back to his start in 2008 as an IT Consultant and Business Owner.