Giant Rocketship: Smarter Ticketing (EP 823)
Giant Rocketship’s Dustin Puryear returns to reveal how AI-driven helpdesk automation can transform MSP operations. From rebalancing workloads and prioritizing VIP clients to the real challenges of integrating with popular platforms, Dustin and Uncle Marv break down what works, what doesn’t, and why the human touch still matters.
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427 Splashtop: Not Your Parent's Remote Support Software
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426 ConnectWise Shows Me Some Love
Guest: Sean Lardo, Channel Evangelist for ConnectWise
425 Happy Anniversary To Me
Instead of taking my wife to dinner... I'm here with you. Holla!
423 ASCII Live - CyberGuard360 is Hot in Miami!
Guest: Al Arper, Founder and CEO of CyberGuard360
422 Vendor vs Vendor - The Battle Royale
Guests: Matt Solomon (Channel Program) and Sean Lardo (Connectwise) Subtitle: Battle of the Bathroom Attendants. Oh, .. .keep listening!
421 ASCII Success Summit - Welcome to Miami
Guest: Alan Weinberger, Founder and CEO of ASCII
420 Save Time, Make Money, Automate Your Business
Are you struggling with getting things done? Not getting anything out of your CRM? Khadirah Muhammad can help automate and scale your business.
419 Summer Tech Series: Buen Camino
Tom Bull did more than take a vacation. He walked the Camino de Santiago. Hear his personal and professional preparation, and his ongoing pilgrimage.
418 Tech Marketing Engine - Road to Chicago
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417 On the Road with Dark Cubed
Vince Crisler from Dark Cubed joins me for a quick preview of Techcon Unplugged.