If you run an MSP or IT services firm, this conversation dives deep into real-world IT operations, cybersecurity strategy, and vendor management. Zach outlines how Net-Tech delivers responsive IT solutions for distributed clients, manages SLAs with demanding users like attorneys and auto dealers, and navigates challenges like ticket compliance and multi-factor authentication. The episode also covers how they replaced a legacy security product, standardized on ThreatLocker, and now use its modules as a core part of their managed security services.
Jay McBain was chosen as 2021 Influencer of the Year by Channel Partners Magazine. We catch up with Jay to discuss his recent channel predictions for 2022.
Last week in business, I needed to purchase my very first Mac, a MacBook Air. A client needed to add 40+ existing iPads into Apple's Business Manager for proper HIPAA supervision. It was fun.