If you run an MSP or IT services firm, this conversation dives deep into real-world IT operations, cybersecurity strategy, and vendor management. Zach outlines how Net-Tech delivers responsive IT solutions for distributed clients, manages SLAs with demanding users like attorneys and auto dealers, and navigates challenges like ticket compliance and multi-factor authentication. The episode also covers how they replaced a legacy security product, standardized on ThreatLocker, and now use its modules as a core part of their managed security services.
The application window is now open for 2023. PitchIT is an annual accelerator program for vendors. It provides an opportunity for vendors to pitch their products or solutions for the MSP space to a panel of experts and i…
If it isn't documented, it didn't happen. Tim Golden with Compliance Risk joins me to chat about the changing landscape of compliance, cyber insurance and their new Policy Documentation as a Service (PDaaS) launching soo…
Lisa Shorr shares some her plans for 2023. Her company Shorr Success helps IT Business Owners turn their teams into a polished brand. We also get some insight into her managed services company, Secure Future Tech.