Building a €20 Billion Banking-as-a-Service Platform – Insights from Swan’s CEO Nicolas Benady

In this episode of Unicorn Bakery, Nicolas Benady, co-founder and CEO of Swan, shares the journey of building one of Europe’s leading Banking-as-a-Service (BaaS) platforms. Nicolas takes us behind the scenes of how Swan started in 2019, spent two years building its infrastructure, and has now grown to process over €20 billion in payments annually. Nicolas discusses the challenges of creating a BaaS platform from scratch, the importance of conviction and timing, and how Swan is helping companies embed banking services, such as accounts, cards, and payments, into their own products. He also shares insights into fundraising, team building, and expanding into new markets, such as Germany, Spain, and the Netherlands. What you’ll learn in this episode: The Journey of Building Swan: How Nicolas leveraged 13 years of fintech experience to identify the need for a better BaaS platform Why conviction and a clear vision were critical during the two years it took to build Swan’s infrastructure and obtain its e-money license Fundraising and Growth: How Swan raised over €100 million, including a €42 million Series B extension, to scale its operations Lessons from fundraising, including why the first round was the hardest and how traction and reputation made later rounds easier Product and Market Fit: Why Swan focuses on small and medium businesses (SMBs) and how it partners with accounting and expense management software to deliver seamless banking services The importance of building a product that’s easy for developers to integrate, inspired by the simplicity of platforms like Stripe International Expansion: How Swan approached launching in new markets like Germany, Spain, and the Netherlands The challenges of adapting to different regulatory environments and market dynamics while maintaining a centralized team in Paris Leadership and Team Building: How Nicolas built trust with his co-founders and scaled the team to over 300 employees The importance of hiring for both skills and cultural fit, and why Nicolas brought on a deputy CEO to help scale the company ALLES ZU UNICORN BAKERY: https://zez.am/unicornbakery  Mehr zu Nicolas Benady: LinkedIn: https://www.linkedin.com/in/nicolasbenady  Website: https://www.swan.io/  Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/  Chapters: (00:00:00) What was the first time seeing traction since 2019? (00:04:26) How is Nicolas validating ideas? (00:08:48) Defining the exact problem before SWAN (00:12:16) Finding Co-Founders first vs. validating the idea first (00:18:19) Red flags in hiring interviews (00:30:12) Nicolas' framework for making decisions (00:34:41) Biggest failures in hiring (00:42:59) Numbers you need to know about SWAN (00:47:46) Use-Cases of SWAN (00:51:36) How to pick the first partner (00:58:43) Did Nicolas' self-confidence change through the years? (01:01:26) The right time to bring on a COO (01:05:36) Doubts and clarity about former hired employees (01:16:06) Country-specific functions vs. central functions when expanding