Business Consulting: Workshop our Problems (49)

Business Consulting: Workshop our Problems (49)

Author: Chad Lingafelt, Tony Hokanson, Lars Johnston September 26, 2025 Duration: 1:05:57

In this episode of Unlocked, Lars from Calgary Lock & Safe, Tony from Assured Security, and Chad from Loc-Doc Security do a deep dive into an "uncomfortable truths" workshop, tackling real-time business challenges. Moving beyond their usual format of hindsight wisdom, they openly discuss current struggles in their own companies. The conversation covers a wide range of issues, from the emotional and logistical pain points of inventory management to the strategic challenge of changing company culture. Citing concepts from influential books like "Who Not How" and "The Gap and the Gain," the hosts explore the importance of aligning a team around a single vision and convincing employees that change is beneficial for them ("WIIFM: What's In It For Me"). They also address the strategic dilemma of product simplification and the emotional resistance that comes from a team accustomed to a wider offering. This episode is a candid look at the messy reality of running a business, offering raw, unedited insights into the problem-solving process.


Tune into Unlocked Podcast for a grounded, cross-border conversation about what it really takes to build a company meant to last. You’ll hear from three practicing business owners, each running their own operations from distinct locations-North Carolina, Minnesota, and Alberta, Canada. They don’t deal in abstract theory; instead, they draw directly from their own evolving playbooks, setbacks, and hard-won victories. The dialogue in this podcast revolves around practical strategies and philosophical shifts necessary for creating enterprises that can thrive beyond a single owner’s tenure. Episodes delve into the nuanced decisions around leadership transition, cultivating a resilient company culture, and implementing systems that ensure stability through market changes. It’s a candid exchange between peers who are in the trenches themselves, offering listeners a rare, ongoing case study from multiple industries and perspectives. If you’re steering a business and thinking about its legacy, this series provides a thoughtful, actionable companion for the long journey ahead.
Author: Language: English Episodes: 82

Unlocked Podcast
Podcast Episodes
Operating Room Efficiency vs. Locksmith Team Structure (Episode 80) [not-audio_url] [/not-audio_url]

Duration: 55:34
In Episode 80, Chad (Loc-Doc Security), Lars (Calgary Lock & Safe), and Tony (Assured Security) dive into a fascinating Harvard Business Review article examining what operating rooms can teach business leaders about team…
Episode 79: Keeping Your Culture Consistent Across Multiple Branches [not-audio_url] [/not-audio_url]

Duration: 1:01:57
As physical security companies scale, regional expansion is often the ultimate growth engine—and the ultimate culture killer. In Episode 79, the Unlocked trio—Lars Johnston (Calgary Lock & Safe), Tony Hokanson (Assured S…
How to Process Map Your Business for Growth (Episode 77) [not-audio_url] [/not-audio_url]

Duration: 1:26:53
Fresh off a sales training in North Carolina, Chad (Loc-Doc Security), Tony (Assured Security), and Lars (Calgary Lock & Safe) tackle their most technical "homework" assignment yet: Process Mapping.Inspired by Elon Musk’…
Applying Lessons from Iconic Brands to Your Business (Episode 76) [not-audio_url] [/not-audio_url]

Duration: 1:15:43
In Episode 76, Tony (Assured Security), Lars (Calgary Lock & Safe), and Chad (Loc-Doc Security) step outside the security industry to examine what the world’s most successful brands can teach us about growth and operatio…
Specialist vs. Generalist - Revisited (Episode 74) [not-audio_url] [/not-audio_url]

Duration: 1:10:21
In Episode 74, the Unlocked trio—Chad (Loc-Doc Security), Tony (Assured Security), and Lars (Calgary Lock & Safe)—engage in a high-stakes debate over the future of security sales. Fresh off a trip to Las Vegas for ISC We…
Orchestrating Organic Opportunities (Episode 73) [not-audio_url] [/not-audio_url]

Duration: 1:07:14
In Episode 73, Tony (Assured Security), Lars (Calgary Lock & Safe), and Chad (Loc-Doc Security) tackle the challenge of growing organically by capturing large-scale projects. The trio explores tactical ways to move beyon…
Leveling Up with System 1 and System 2 Thinking (Episode 72) [not-audio_url] [/not-audio_url]

Duration: 58:39
In Episode 72, the Unlocked trio—Tony (Assured Security), Lars (Calgary Lock & Safe), and Chad (Loc-Doc Security)—dive into the psychology of decision-making. Inspired by the work of Nobel Prize winner Daniel Kahneman an…