15 lessons from 15 years of Theo Paphitis' Small Business Sunday

15 lessons from 15 years of Theo Paphitis' Small Business Sunday

Author: Rachel Spencer February 24, 2026 Duration: 35:08

Each year, Theo Paphitis hosts the Small Business Sunday winner’s event to celebrate small businesses and give them a boost.

It’s a brilliantly inspiring day where Theo and a line-up of speakers share lessons, practical advice, and lots and lots of encouragement.

You come away feeling enthused and supported, because you’re reminded why you started, and you’re in a room full of people who get it.

This year marked 15 years of Small Business Sunday (SBS) and the theme of the day was ‘Resilience Rocks.’

In this blog post and podcast episode, I’m sharing my 15 lessons from the day from Theo, Katie Piper who did the fireside chat, from the small business panel, and from Kypros Kyprianou, CEO of the Theo Paphitis Retail Group, and the host of the SBS conference.

Katie Piper is a British author, presenter and charity founder of The Katie Piper Foundation who survived a horrific acid attack in 2008 that completely changed her life.

After extensive surgery, she spoke publicly about what had happened to her, sharing her story in a Channel 4 documentary and later in bestselling books.

She went on to set up the Katie Piper Foundation, which supports burns survivors with specialist rehabilitation and emotional support, in St Helen’s, Merseyside.

Katie was the perfect person to talk about resilience, as someone who has turned something devastating into something that now helps thousands of other people rebuild their lives.

Topics and timings:

0.20 - Episode outline.

1.55 - Sponsor message - 2026 planner.

3.02 - What is the SBS conference?

4.12 - The benefits of being in the SBS community.

5.16 - 15 years of SBS and the theme, resilience and what that means.

7.29 - About my in person event the day before.

11.05 - Lesson 1 - business is lonely.

11.56 - Lesson 2 - things will go wrong

12.31 - Lesson 3 - learn from your mistakes

12.52 - Lesson 4 - don't do a half tackle

13.43 - Lesson 5 - keep talking about your business

14.56 - Lesson 6 - protect your energy

16.14 - Lesson 7 - your business is part of who you are

17.31 - Lesson 8 - believe in yourself

18.55 - Lesson 9 - keep your pity party short

20.11 - Lesson 10 - move from why me to what now?

24.03 - Lesson 11 - use pain, don't let it use you

24.48 - Lesson 12 - no isn't a reflection on you

28.07 - Lesson 13 - your why will carry you

29.08 - Lesson 14 - build something bigger than you

30.35 - Lesson 15 - confidence is 'I'll be fine if they don't like me.'

32.35 - SBS stats

33.45 - what to do if you want to be a SBS winner.

Links mentioned:

Jenna Wilson (Little Dreams)

Little Dreams Consulting is the first UK franchise of baby and child sleep consultants, with eight territories.

Hanan Tantush (Intotum)

Intotum garments now ship to 25 countries, Hanan has won over 15 awards, and grown her community to over 40,000 people.

Sophia Lorimer (Fine Tuned Wardrobe)

Fine Tuned Wardrobe is a sustainable styling service, and has been running for six years, helping women build confidence and enter rooms of change.

Further reading:

How winning Theo Paphitis Small Business Sunday can help your pet business

Theo Paphitis launches SBS Invest

Should you buy my pet business content planner

Takeaway from SBS 2025

Seven lessons from SBS 2024

10 reasons to be an award-winning pet business

The rollercoaster of running a small business

How to choose the right pet business membership

Why community matters for you and your pet business


There's a persistent myth in the pet industry that success requires a rigid, one-size-fits-all formula. Your Pet Business, Your Way exists to dismantle that idea entirely. Hosted by Rachel Spencer, a journalist and accredited coach with deep roots in this world, this podcast is a conversation for pet professionals-groomers, trainers, walkers, product makers-who feel exhausted by generic marketing advice and industry trends that clash with their personal values and lifestyle. Rachel brings her background as a mentor and author to frank discussions about building a sustainable enterprise that doesn't demand you sacrifice your family time, your sanity, or your unique voice. Episodes delve into practical strategies for marketing, client relationships, and entrepreneurship, but always through the lens of your individual circumstances. You'll hear from Rachel directly, as well as insights from others navigating the same path, focusing on how to grow a business that genuinely fits around your life, whether that involves kids, other passions, or simply a desire for more autonomy. This isn't about following a rulebook; it's about writing your own. Tune in for a refreshingly realistic take on creating a pet business that thrives on your terms, making this podcast a trusted resource for anyone who believes their love for animals and their personal ambitions can truly coexist.
Author: Language: English Episodes: 100

Your pet business, Your way
Podcast Episodes
Building a new business without social media with Gill Gallagher [not-audio_url] [/not-audio_url]

Duration: 35:09
Have you ever wondered what you’d do if you were kicked off Facebook and couldn’t use Instagram or WhatsApp anymore? Or what it would be like to move your pet business to a completely new area where nobody knows you? Tha…
Building resilience as a pet professional with Andy Hale [not-audio_url] [/not-audio_url]

Duration: 1:02:15
Do you feel resilient as a pet professional? Are you able to recover from setbacks and keep moving forward?It can be tough managing your energy and navigating challenges while meeting the demands of caring for animals an…
Take a moment to look back and see how far you've come [not-audio_url] [/not-audio_url]

Duration: 33:12
Do you ever take a moment to stop, look back and see how far you've come in your pet business?We can be so busy trying to figure out the many things we need to do as business owners, and spinning so many plates, we forge…
In the spotlight with Rachel Down from Boil and Broth [not-audio_url] [/not-audio_url]

Duration: 1:01:18
Rachel Down is the founder of Boil and Broth and The British Broth Company, and she began making bone broth after experiencing her own health challenges.Rachel suffered from chronic health problems and discovered that bo…
How to choose the right pet business coach - 3 styles to consider [not-audio_url] [/not-audio_url]

Duration: 16:31
Are you looking for a coach to support you in growing your pet business?Working for yourself can be hard, and having a coach means that you have someone in your corner to support and guide you.Like dog training, the coac…
What do you want your pet business to be known for? [not-audio_url] [/not-audio_url]

Duration: 36:57
What do you want to be known for in your pet business?And what would you like people to say about you when someone asks about your business or what you offer?That’s the topic of this week’s podcast, as it’s a common them…