Building resilience as a pet professional with Andy Hale

Building resilience as a pet professional with Andy Hale

Author: Rachel Spencer October 8, 2024 Duration: 1:02:15

Do you feel resilient as a pet professional? Are you able to recover from setbacks and keep moving forward?

It can be tough managing your energy and navigating challenges while meeting the demands of caring for animals and their humans.

In the second of a two-part podcast on taking care of your mental health as a pet professional, I’m chatting to Andy Hale on the topic of resilience.

Andy is a dog behaviourist with a background in psychology, and we cover why resilience is crucial for personal and professional growth.

Developing resilience involves recognising and processing emotions, learning from experiences, and developing coping strategies that empower you to bounce back stronger.

We explore how self-awareness, self-compassion, and a clear sense of purpose will enable you to maintain your emotional wellbeing while being your best for your clients.

Whether you’re an established pet professional or just starting out, I hope you find this episode helpful.

Listen in on the player link below, and you'll find all the places where you can connect with Andrew at the end of this post.

Key topics and timings in this episode:

0:20 - What to expect from this episode

2:20 - The difference between robustness and resilience.

5:45 - Why resilience isn’t about being tough and keeping on marching.

8:48 - Coping with issues from our past and how they can impact our daily existence.

12:45 - Stopping to take care of yourself and thinking, ‘how am I?’

13:46 - Understanding yourself and why knowing your support needs will help you support others in terms of your physical and emotional health, and recognising things that may take their toll on you.

15:45 - Why you should be spending more on self-care each month than you are on hot-dog sausages!

20:45 - Understanding your feelings when working online, connecting your reactions to your purpose, and considering whether to respond to what you see online.

23:15 - Why you can’t change people’s opinions and how it can help to step away and spend time in safer online environments rather than being stuck in a conflict cycle.

27:56 - Why you don’t need to get involved in the big stuff to make a difference.

28:15 - The care hierarchy and considering who is a priority for you and your emotional energy.

30:01 - Awareness, Acknowledgement, and Acceptance, and Control, Change, and Choice on social media.

34:20 - Building your professional presence and how this can support you in being resilient so you have a fighting chance of turning up and being less affected by challenges.

38:17 - Why taking a break from animals can be good for you and why having hobbies and interests outside of your pet business is important.

41:01 - The ‘want to do, need to do, and must dos’—getting the balance right to create space in your life.

45:07 - Why you’re not letting dogs or pets down by not getting involved in big issues on social media; making a difference for one dog you’re working with is enough.

48:27 - How saying no to things is part of being resilient and taking care of yourself.

52:35 - Making time for yourself and why self-care isn’t indulgent.

54:34 - Why your purpose will help you when it comes to self-care.

56:32 - Andy’s mission to create ‘Safe Space’—a new resource for pet professionals—and his emotional health workshops.

57:47 - How the ‘invitation’ approach can be freeing.

59:00 - Where to find out more about Andy’s work.

Links mentioned in this episode: 

Find out more about Andy on his website: https://dogcc.org/

Join Andy’s community on Facebook  

Dog Centred Care: https://www.facebook.com/groups/dogcc

Check out his YouTube channel with lots of amazing conversations:

https://www.youtube.com/c/dogcentredcare

Find his Pet Remedy Group: 

https://www.facebook.com/groups/petremedyanimals

Connect on LinkedIn: https://www.linkedin.com/in/andrew-hale-2417b7b2/

Further listening and reading

Taking care of your emotional wellbeing as a pet professional with Andy Hale

Take a moment to reflect on how far you've come

Navigating the rollercoaster of running a small business

Putting you first in your pet business with Jane Ardern

Could imposter syndrome be your friend with Nicola Kinnard-Comedie

How to choose the right pet business coach

Harnessing your strengths to grow your pet business with Sasha Louise Smith

How to cope with stop start times in your pet business


There's a persistent myth in the pet industry that success requires a rigid, one-size-fits-all formula. Your Pet Business, Your Way exists to dismantle that idea entirely. Hosted by Rachel Spencer, a journalist and accredited coach with deep roots in this world, this podcast is a conversation for pet professionals-groomers, trainers, walkers, product makers-who feel exhausted by generic marketing advice and industry trends that clash with their personal values and lifestyle. Rachel brings her background as a mentor and author to frank discussions about building a sustainable enterprise that doesn't demand you sacrifice your family time, your sanity, or your unique voice. Episodes delve into practical strategies for marketing, client relationships, and entrepreneurship, but always through the lens of your individual circumstances. You'll hear from Rachel directly, as well as insights from others navigating the same path, focusing on how to grow a business that genuinely fits around your life, whether that involves kids, other passions, or simply a desire for more autonomy. This isn't about following a rulebook; it's about writing your own. Tune in for a refreshingly realistic take on creating a pet business that thrives on your terms, making this podcast a trusted resource for anyone who believes their love for animals and their personal ambitions can truly coexist.
Author: Language: English Episodes: 100

Your pet business, Your way
Podcast Episodes
How to create a pet business Social Media Calendar [not-audio_url] [/not-audio_url]

Duration: 21:10
As a pet business owner, showing up regularly and having a social media strategy is key for reaching and engaging with your target audience. One of the best ways to ensure you’re consistent and can make the sales you hop…
In the spotlight with Fiona Pedley The Canine VA [not-audio_url] [/not-audio_url]

Duration: 59:50
Fiona Pedley is known as The Canine VA, a virtual assistant specialising in supporting dog businesses.A former executive assistant working in corporate, Fiona began her self-employed journey in the 2020 lockdown, making…
Behind the scenes of the first year running Sunnyside Cottage [not-audio_url] [/not-audio_url]

Duration: 33:00
In June 2023, I launched my first pet-related business, a dog-friendly holiday let called Sunnyside Cottage in Robin Hood’s Bay. In the first year, the bookings and takings have doubled compared to the previous year, and…
Do qualifications matter as a pet professional? [not-audio_url] [/not-audio_url]

Duration: 32:27
Do qualifications matter when you’re working as a pet professional or running a pet business?This is a topic that comes up regularly on my coaching calls, and online, with a range of clients from different parts of the i…
In the spotlight with Helen King from Scotty's Cartoons [not-audio_url] [/not-audio_url]

Duration: 50:19
Helen ‘Scotty’ King is a cartoonist and illustrator supporting business owners in the pet industry by bringing their messages to life.She works with all kinds of clients, including holiday cottage owners, product makers,…
20 takeaways from the PIF Business of Pets event 2024 [not-audio_url] [/not-audio_url]

Duration: 34:23
In this bonus episode, I'm sharing key takeaways from the Business of Pets event organised by the Pet Industry Federation. This covers range of topics including the importance of having a mentor, the value of a strong su…
Choosing the right pet business membership [not-audio_url] [/not-audio_url]

Duration: 21:52
Would you like support in growing your pet business and to feel part of a community by joining a membership?It can be lonely and overwhelming as a solo business owner, and there are always new skills and challenges to fi…