EP 15: The Intricacies of Multi-Site Garage Business Management with Tina Drayson

EP 15: The Intricacies of Multi-Site Garage Business Management with Tina Drayson

Author: James Dillon December 1, 2023 Duration: 1:36:30

Welcome back to another episode of the Harmonic Motion podcast!

This time Tina Drayson, Operations Manager at CCM, joins James as they discuss all things garage business management.

CCM is an award-winning group of garages located in the South East of England. With her background in data statistics, Tina started at the company in accounting and bookkeeping. Her role at CCM expanded organically over the years until she reached the pinnacle – co-ownership. Now, Tina is the Operations Manager for all branches of the company.

James and Tina share invaluable tips about people management to navigating the financial landscape, they delve into decision-making dilemmas and the essence of effective leadership.

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Connect:

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Listen:

Apple: https://podcasts.apple.com/gb/podcast/harmonic-motion/id1665148277

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Amazon: https://music.amazon.co.uk/podcasts/364bf8fa-82b5-43e5-b227-ad9eb99e8fd3/harmonic-motion

Watch the video version of this episode and subscribe to the Harmonic Motion YouTube channel:

https://www.youtube.com/@theharmonicmotionpodcast


Tune into Harmonic Motion Automotive Business Podcast for a straightforward conversation about running a better shop. Host James Dillon creates a space where the real work gets done-not with theory, but with practical talk from people who clock in every day. You’ll hear from garage owners wrestling with payroll, managers streamlining workflow, technicians mastering new diagnostics, and service advisors building trust. This isn't a lecture; it's a dialogue focused on the tangible improvements that affect your bottom line and your team's morale. Each episode feels like a focused shop meeting, pulling insights from across the industry to tackle the common challenges that define the automotive business. By listening, you join a community moving forward, finding that balance between daily operations and long-term growth. The podcast serves as a reliable tool for anyone committed to turning the complexities of this trade into a smoother, more successful operation. It’s about applying what you hear directly to your bays and your front office, fostering a sense of shared progress and professional development in a demanding field.
Author: Language: English Episodes: 34

Harmonic Motion Automotive Business Podcast
Podcast Episodes
EP 23: Technical Synchromesh - The Dream Team [not-audio_url] [/not-audio_url]

Duration: 1:52:02
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Duration: 1:45:03
Hello and welcome to the first Harmonic Motion Podcast episode of 2024! We're delighted to share this episode with you as we introduce to the podcast, Mr David Massey. Dave, son of industry legends Frank and Gene Massey,…
EP 16: The Journey From Apprentice to Doctor - Darren Darling [not-audio_url] [/not-audio_url]

Duration: 1:54:14
Hello and welcome back to the Harmonic Motion podcast! James is delighted to be joined by the awesome Darren Darling from DPF Doctor. In this episode, you can find Darren sharing his journey in the motor trade, his early…
EP 13: Service Advisors - Revolutionising The Role with Jay Wheatley [not-audio_url] [/not-audio_url]

Duration: 1:26:18
Welcome back to the Harmonic Motion podcast! This week, James is joined by previous podcast guest, business coach and mentor, Jay Wheatley from Absolutely Automotive. This time the spotlight is on the pivotal role Servic…